"Once they ship, it's out of their hands",
Wow. Maybe they'd be more willing to help their customers if they didn't get paid until the product is delivered.
I won't use PetMD again.
Still haven't received the item I ordered and paid for.
I think petMD is a reputable company, as are most, but just like the rest it is a business. Their top priority is not the wellness of your pet. It's the size of their profit margin. Since the industry discovered how much we love our pets the cost of everything pet related has gone through the roof. That's especially true with pet meds and vet visits. And I've been told that mail order pet meds are often expired.
Frankly, I find it disgraceful.
I contacted them for something very simple during the holidays when both my vets were not available and after many attempts their response was to call my vet, my dog had a cough and hemp oil did it, just a couple of drops and he was fine, I would have taken him to the vet as soon one was available but there was no need, I recommend you paw healer instead.
We recently bought a cat from a shelter, unfortunately he had a lot of skin problems. During the quarantine it is difficult to get to the veterinary clinic. Therefore, your consultations have become more relevant for us than ever, thank you for your professionalism.
I am a first time buyer at petMD and I am happy with my purchases. My 1st order was cancelled, but I tried to do it again, left for vacation to California. Received my items, when I returned, my cat will be glad!
Looked for specific information regarding lab values for a tentative diagnosis of canine lymphoma. I did not even get to the first word of the page and see it was written by:
Written by:
PetMD Editorial
Now WHO is that? What is their degree? I closed the page, never to back to that site again.
We found petMD to be very supportive. When my dog became ill and I was unable to contact a vet or a pet clinic, I referred to PetMD for help. They help my dog with their treatment and serve us so well that our dog is now in good health, and I am grateful to PetMD for supporting me in such a critical situation. For dogs, this is a fantastic and supportive service.
I order food for my cat from here. My cat likes the food and ate it without any hesitation. I like the information that they have shared on theri site related to pet and their owners. The information is very helpful for those who own pets.
Yes let me get someone to tell me to take my dog to the vet when all I needed was a simple answer. I wasn't sure about whether or not my dog was sick because he was sneezing and apparently I needed to take him to the vet when all he had was a small allergy to pollen. Thanks for the unnecessary vet bill!
When pets get sick, we also do not find a place to rest. Therefore, I am very grateful to this service for its support and professional guidance, sometimes it saves the lives of animals.
Overview
petMD has a rating of 3.4 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. petMD ranks 4th among Animal Health sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members