website thubmnail of PC Game Supply
How would you rate PC Game Supply?
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Washington
1 review
1 helpful vote
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Garbage
October 28, 2023

They sold me a paysafe card paysafecard Pros the funds because they said that it was a bogus pen and now they won't get involved even though they sold me the product beware do not buy from these people they don't stand by what they sell they are scammers

Date of experience: September 28, 2023
Luke S. PC Game Supply Rep
over a year old

We sold a PaySafeCard to Joshua M. We delivered the PaySafeCard code to Joshua. We are an official distributor for PaySafe in the US, Canada, Australia and New Zealand. All of the PaySafe pins sold on our web site are directly from PaySafe and are valid working pins. Customers can validate we an authorized reseller by visiting the official Paysafecard site where we are listed as a reseller: https://www.paysafecard.com/en/find-sales-outlet-1/

Nevada
2 reviews
0 helpful votes
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Gift card delivery
November 29, 2023

I placed the order then I had to wait while the website was getting ready to do a background check on the order. It took forever to get the order and I still haven't received word that the card was delivered!

Date of experience: November 29, 2023
Costa Rica
1 review
3 helpful votes
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Great and trustworthy
October 31, 2020

I've used their services several times in the past, and they always deliver exactly what I needed in a timely matter. If you're an international user, this is by far the friendliest service you'll ever find. Totally recommended.

Date of experience: October 30, 2020
Latvia
1 review
4 helpful votes
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Long story short. There I was a wannabe gamer from Europe. I purchased a PlayStation Network voucher for more than 50$.
And guess what happened? I got robbed.
How?
Quite easy, they sent me a code that has already been redeemed.

So, when I contacted customer service(but I will skip the part on how bad it was), multiple emails, also I contacted PSN support. Nothing, go home and play with toys, but we will not trie to fix it.
And this is how my story ends. No money, no games. Just reality :/

Date of experience: June 5, 2019
Maldives
1 review
0 helpful votes
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Awesome
November 2, 2020

I've been purchasing my PS account cards from PC Game Supply since December 2018. The site is simple to use, and fast and efficient. The codes are received via email less than 5 mins after my purchase has been completed each and every time.
Great service, keep it up.

Date of experience: November 2, 2020
Jordan
1 review
1 helpful vote
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Best customer service
October 28, 2020

I've bought 10 cards over 2 years from this website and its surprises me with every purchase, the soonest you make the purchase you will get your code in seconds via email, good service, one time i had an issue with a code and they replace it for me in the same day.

Date of experience: October 28, 2020
Viet Nam
1 review
0 helpful votes
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Best place for PSN Card
November 20, 2020

I have bought on this page since 2018, mostly for PSN Cards.
Send order and receive quickly around 20 minutes. For the first time, you need to verify you information but it's easy.
Keep support this page for now.

Date of experience: November 20, 2020
Qatar
1 review
0 helpful votes
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Convenient and straight to the point
August 12, 2022

So far my 4 years of experience with this website has been good. Despite some issues with payments not going through in time, delay when it comes to clicking certain options, It still does exactly what it's intended to do.

And the customer service team are quick to respond. Which is a bonus!

Date of experience: August 12, 2022
Canada
1 review
4 helpful votes
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Great service!
October 31, 2020

I've never followed any online business on social media sites before, but I did with PCGameSupply. They always try their best to support customers and giveaway sweet prizes from time to time. I've made quite a bit of purchases throughout last year and they all delivered promptly. There are sometimes technical difficulties to process the credit cards, but who doesn't?

Date of experience: October 30, 2020
Croatia
2 reviews
107 helpful votes
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I tried to purchase a gift card recently. After I paid they tried to verify my phone number, which worked. Afterwards it asked me via phone for my name and full address, which I gave them. The order was automatically cancelled after 30 minutes and they kept my money for several days afterwards.

I left a negative trustpilot review which they claimed was false as I have never bought anything there?! Denial is not a way to handle feedback. I'd strongly advise against a purchasing anything here.

Date of experience: November 27, 2020
GB
1 review
3 helpful votes
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This site does have a stringent security setup that proves rather frustrating as a new customer, but their effort is appreciated.

Your first order will see them phone you to make sure your actions are genuine. Once confirmed you'll be mailed your code quite quickly.

I've ordered three times now and my last order finally saw the phone call dropped in favour of a faster service.

Overall, a reliable website that I've used a number of times and will recommend.

Date of experience: June 15, 2012
AE
1 review
0 helpful votes
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My go to PSN top up site
November 2, 2020

Ever since I owned a PlayStation 3 I always top up my wallet at pc gamessupply.com. They deliver fast, secure and reliable. They sent codes tru email within minutes of purchase. I highly recommend buying from them.

Date of experience: November 2, 2020
Canada
1 review
0 helpful votes
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Had used this site a lot in the past to pick up Amazon cards, but unfortunately those are no longer available unless you purchase bitcoin.
I did ask customer service about it, and was just told it was going to stay as bitcoin only.
Never had any issues before, but I'll go elsewhere for my cards now.

Date of experience: February 16, 2020
Mexico
1 review
0 helpful votes
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I could get American codes from outside the US, which is often hard since other places require an American billing address, or just won't activate them for people trying to buy from another country. The process was fast and simple. I recommend it if you need codes from different countries.

Date of experience: August 2, 2022
TT
1 review
0 helpful votes
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Quick Safe Efficient
August 4, 2022

I have used PC Game Supply over the past 12 years and have only had one problem in all my many purchases. 1 out of over 100 is not bad at all. Added to that, the single problem was sorted out within a day. I recommend their services highly.
Top notch. Five stars.

Date of experience: August 4, 2022
Romania
8 reviews
27 helpful votes
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I had a problem with one purchase and they refunded the money directly, after I showed proof that it was payed.

I then did try two other purchases and delivery was nearly instantaneous!

I use this site to buy iTunes gift cards :)

Date of experience: November 2, 2013
Italy
1 review
2 helpful votes
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Fraud
June 10, 2019

I made the purchase for a $10 USD PSN Card. Bank blocked the payment and informed me of that edgy sites like this one are used for fraud. I'd stay away from it, not worth risking it all for $10. Buy the codes from legit retailers, amazon, ps store etc.

Date of experience: June 10, 2019
California
1 review
3 helpful votes
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Tried to buy an iTunes gift card and it was cancelled without reason. Upon contacting support they said "Unfortunately we are unable to disclose the reasons behind the cancellation, as it can give people the opportunity to circumvent our system." Which makes me think their system is super insecure. Either way, the support was super unhelpful and made it impossible to even make a purchase on the site.

Date of experience: January 25, 2016
Canada
1 review
6 helpful votes
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This is definitely a fraud business. I suspect that they give people codes and others nothing. Even if they rip off 10% of people, that's a huge profit. This company needs to be stopped. I will report them to VISA and my bank.

Date of experience: May 9, 2021
North Carolina
1 review
3 helpful votes
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Scam?
June 19, 2023

I tried to buy a digital Apple Play Card as a gift for a friend's birthday. I used Paypal as suggested. After they got my name, phone number, home address and Paypal authorization, I got an email saying "we were unable to process your payment and deliver your order." Paypal had already authorized the payment and I have never had a problem paying anything with Paypal. I feel like this was just in order to get all of my information for future scams or spam.

Date of experience: May 20, 2023
Luke S. PC Game Supply Rep
over a year old

People use the word "scam" too loosely when leaving reviews. Scamming is when someone or some company intentionally steals from you or tries to rip you off. We have been in business for 10 years, we did not operate this company for the past decade to to get your email and phone number. Joseph did place an order, however we could not validate the transaction and the order was cancelled. Joseph was not charged any money, we did not do anything with Joseph's information.

Overview

PC Game Supply has a rating of 2.5 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 9th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28