Ninja Kitchen

My Ninja Air Fryer Grill stopped working just a month after purchase. The support website was non-functional for several months, preventing me from getting help. When I finally reached out to support, I found them mistrustful and unprofessional. They doubted my claim and required extensive evidence. A replacement was only agreed upon if I covered the shipping costs. Disappointed by the product's durability and the customer service.

I bought a Ninja Blender a while ago and don't use the product very often. However, after the guarantee expiration, I've been seen a few issues with it (The single-serve cup doesn't work anymore, and the pitcher lid doesn't work either). I contacted Ninja about it, and they opened an inquiry under #*******. They asked me to make a phone call to follow up on that and asked me to show them the issues by video.
After this long process, I got the explanation saying they can't fix the problem, they can't give me a new product because it's no longer under guarantee. Also, they discontinued the model and can't do anything. As a result, the blender is garbage now! I lost my money, my time, and I've been feeling super frustrated about that. Ninja has treated me like garbage.

Tried to order a replacement part for my ninja foodie, apparently this is the only place to get the diffuser I need. They do not accept debit cards, find that out after filling out all that crap. Only option is credit card or PayPal. I don't use PayPal. Ever. Credit cards are for emergencies. Customer service if you would call it that was utterly useless.

Love the blender, however the canisters have all these grooves on the inside that make it a total pain to get everything out of it and then cleaning takes forever to get all the berry seeds away from all the grooves! I make smoothies every day so its a daily chore to clean! Why make it so hard on the consumer? Seriously!