business logo of Nic + Zoe
nicandzoe.com
minimalist, casual womenAge 26-45, 46-60, 60+ $$$
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About the Business

NIC+ZOE is a women's fashion brand known for its unique and stylish clothing, perfect for any occasion. Committed to customer satisfaction, they offer free shipping on orders over $150 and frequent promotions, ensuring quality apparel is accessible. NIC+ZOE combines exceptional style with outstanding service.


nicandzoe.com
+1 844-500-9047
USA
Founded in 2006
Clothing item from Nic + ZoeFashion apparel by Nic + ZoeMerchandise from Nic + Zoe clothing lineNic + Zoe fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: women
Target Age Group: 26-45, 46-60, 60+

Shipping

Shipping Cost: $12
Free Shipping: sometimes
Free Shipping Detail: for orders over $150

Returns

Return Policy: not free
Return Instructions: items returned must be in original condition with tags attached
Return Cost: $10 shipping fee

Sustainability

Recycling Program: Nic + Zoe Re-Loved

Product

Style: minimalist, casual
Body Fit: regular, plus size, petite & short
Available Sizes: Women's (XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 844-500-9047
Support Email: info@nicandzoe.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Nic + Zoe?
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Reviews Summary

Nic + Zoe has a rating of 1 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Nic + Zoe ranks 1106th among Women's Clothing sites.

service
2
value
2
shipping
2
returns
2
quality
2
New Hampshire
0 reviews
3 helpful votes
Follow Elyse K.
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I purchased a sweater which was too small. I tried to call customer service, but they do not provide opportunity to talk to a real person. Via email I was told I could order a replacement and there would be no charge for the return shipping. They provided a return label, I sent the item back, received an acknowledgement that my return was received. I have not received the refund even though my return item was received almost two weeks ago. This is very frustrating because you can never talk to a live person. They communicate only through email and there is no opportunity to find out what is really happening. It's too bad, because the product is very special. I would never order from them again.

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
Follow Alicia M.
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Statement Set Tank - its crop top, (very short) not at all like it shows in the photos. At $68 + shipping i was dissapointed that there were no options for exchange or return.

Date of experience: March 3, 2024