Nature's Garden Cosmetics is a hidden gem in the world of natural beauty products. Their commitment to using high-quality, organic ingredients shines through in every product I've tried. From skincare to makeup, their range is extensive, and I appreciate the transparency about ingredients and their eco-friendly packaging. The results have been fantastic for my skin, and I love knowing I'm using products that are both effective and environmentally conscious. The only downside is that their prices can be a bit high, but the quality more than justifies it. Nature's Garden Cosmetics is a brand I trust and adore.
I think we paid around $30 for shipping for our order, and the order did not arrive. They claim it did with UPS and they are refusing to help further just for that fact. The worst customer service I have experienced. Will not be ordering from here again!
Myself, and a friend ordered multiple bottles of narcissist, and it was delivered with zero cents the company refused to believe us, and refused to refund. I even offered to mail the bottles back. They didn't change the formula because I have been making the same product for two years and now. I even ordered two other cents that I've been using for two years they have almost 0 smell after they are used in my product. I have also noticed a change in the consistency and how it works in our soaps, and it is basically unsellable. This company puts zero product information. You have no idea what you're getting. It is probably the worst company I've ever dealt with for Customer Service. I have already moved onto a bigger and better company that is completely transparent.
Love the fragrances! I make a all in one laundry soap..
I received the fragrances I ordered and they emailed me to follow up and make sure I got the ones I ordered. A couple weeks ago my order was delivered to the wrong address so I take advantage of the follow up option.
I love shopping with NG! Most, if not all of your fragrances I absolutely love! The customer service is amazing and I get my order within just a few days. I make CP soap and other bath and body products for both men and women. Your Perfect Man fragrance oil is a best seller for me so please don't ever discontinue that one!
Not a great experience really. The bird box was sent with completely the wrong instructions which meant many lost hours trying to implement without success. In fact, we had no chance! I called a couple of times and a helpful lady sent me out new instructions - I mean they were not just revised, but a completely different set! Also for £170 I think the bird box should come with a bracket or some means to fix it to wall/tree etc... this one came with naff all which is a bit stingy really.
Pretty good, would be better if website was mobile optimised. Please also consider direct to Australia Shipping option. It's so expensive with all these third-parties and additional "handling" fees when you could just provide that option directly.
They have a variety of quality products at competitive prices. If I won the lottery, or when my business takes off, I will be shopping more frequent and larger order. So many items not enough time... lol
Site is pretty easy to shop, although the search engine could be better. Doesn't have everything I was searching for, but I also didn't spend a ton of time exploring, either. I do wish shipping had a less expensive option.
Site is pretty easy to shop. Doesn't have everything I was searching for, but I also didn't spend a ton of time exploring, either. I do wish shipping had a less expensive option.
I just used it for the first and it is wonderful. When I got it I smelled the bottle and I couldn't smell much. I thought "Here's another loser but then I put it in my warmer and WA LA. It smells GREAT! Thank you
I paid an extra $4 for the expedited shipping but it still arrived late! On the expected arrival date I emailed them about it but they opted to wait three days until it showed out for delivery to say if I hadn't got it by end of day I could get a refund! That's some kind customer service. Talk about a poor way to do business. All about getting that money and nothing else matters after that.
Answer: What is your order ID? I cannot see your full name.
Answer: We normally recommend 3-5% of fragrance oil in soap. However, each fragrance oil has its own IFRA sheet that will tell you the maximum level of usage according to product that you are making. Therefore, one lemon scent may differ from another lemon scent on the maximum usage rates.
Answer: No. Someone has been illegally using our company name and selling the product you mention. We have had many people contact us about this company. We have alerted our attorney about them.
Answer: Contact customer service at info@naturesgardencandles.com. For sanitary reasons, most of our products are non-returnable, but there are some exceptions. It is best to contact customer service to discuss.
Answer: International customers use a freight forwarder to buy our products.
Nature's Garden has a rating of 3.9 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nature's Garden most frequently mention fragrance oils, customer service and shopping experience. Nature's Garden ranks 1st among Candles sites.