WOT Services Ltd

Useless slow customer support

I contacted them to fix the overall review of my business which was manipulated by single review from one of their team or affiliates to harm my business and drive me in indirect way to premium subscription

Cannot be trusted at all.

NEVER register your site on MyWoT. They are a bunch of hungry trolls.

Everything is run by "power users" that dominate the voting. They decide which sites are branded "scams" with little or no evidence. Often just to troll an honest site owner.

NOONE listens to them anymore and they have the reputation and trust themselves of a TOILET SEAT!

They also have no business model. So they depend on selling your browsing data from their browser apps to third parties that then use it for scams.

Since every customer's opinion is different, you may consider personalizing your reply. You want to make them feel appreciated and show that you're listening to their feedback. You can do this by mentioning the reviewer's name in your response, referencing their comments and customizing your message. This can help you build a personal connection with the customer, which may increase their trust in the company and lead them to make more purchases.

I tried to get a review of my site after acquiring the domain. I had people posting false information that had nothing to to with my company whatsoever. Everyone on the site pretended to be some type of expert but they clearly were not intelligent or tech savvy. There is no moderation whatsoever so anyone can literally post anything without any repercussions. There is definitely a herd mentality in action. I would stay away from this site at all costs. If you're a business just ignore them. Nobody takes anything on there serious.

Wot was a pretty good tool several years ago.
I have been a member for many years.
But now its very unreliable there are so many
Trolls and idiots that are members with multiple accounts
That have the power to rate it makes wot quite useless,
I dont use wot since a few years now.
And as the saying goes you get what you pay for,
Which is nothing. I would advise anyone that takes security
Seriously to buy a Internet security software suite from a well known anti virus software company. Case closed

As a long term wot member and site owner I have experienced wot from both sides. I did have issues with my site, but they were quickly resolved.
There are sometimes problems with manipulation, but everyone is blaming the wrong members. If you check their ratings you will see that being active doesn't automatically give them super powers. The members doing the damage don't usually leave comments, they just rate sites. It does bug me that they have this ability and I believe their rating should be lowered if they don't give an explanation.
Wot doesn't pay people to rate, they don't have the money.
Yes you can buy ratings from other sites, but it wont help you as many of those selling ratings are known to wot staff and have no power, they are conmen.