The company demonstrates a commitment to delivering quality services, as evidenced by positive feedback on the helpfulness of their feedback and marking accuracy. However, concerns arise regarding service reliability, particularly in terms of delayed turnaround times and difficulties in reaching customer support via phone. This suggests a need for improved communication and responsiveness to enhance customer satisfaction. Overall, while the company offers valuable insights and expertise, addressing operational inefficiencies could significantly bolster its reputation and customer trust.
This summary is generated by AI, based on text from customer reviews
Used these guys to mark my contract law coursework. Received work back after 8 hours when I paid for the 3 day service. Some precise tips on how to improve and estimated mark.
Very hard to get through on phone.