My-lolita-dress

I ordered a dress in May 2016 with custom sizing. It didn't arrive until Thanksgiving long after I needed it for an event. I emailed them countless times with few responses and no real answers. It was always something along the lines of "custom sizing takes 35-65 days processing time and will be there soon" even after it passed the 4 month mark.
When the dress arrived I will say it was nice. Just about how it was pictured, but obviously a replica of another brand's dress. That's what this site is and was what I expected. Was it worth all the time and money though? No.
I love this website for the sole reason that they let you specify all of the measurements of your items, something I need since I'm a plus size Lolita. If I had another website option, trust me I'd be using it.

In my opinion, it is just better to make an account on Taobao and browse the site and then use a Taobao service to acquire these items. I ordered a dress here and on the description it says about 35-45 days. I asked about a week or 2 ago about what's going on. Yesterday, which is about 40 ish days of paying for the order, I get told that it will take at max 90 days... I understand that it will take longer due to supply problems right now but that should have been put on the description! I was going to wear the dress to a convention but it just messed that up. Long wait is frustrating and I was misinformed.

I don't understand why so many negative reviews... It is not at all a scammer site like Light in the Box et simila. I ordered several things, including a fully customized pink dress, and you can see the result yourself. It is a 100% secure site.

Linda ( customer service rep) has been nothing but nice and extremely helpful with me! She has returned every message and all questions I've asked. Yes it may take a day or 2 as we are half a world away but she has always answered. I have made two orders with them and just received my first package. It took about 2 months which is a little long but one item was a preorder so this is about average. Everything arrived in perfect order and once shipped arrived quickly! The fit was spot on! Quality of items is fabulous! These are Not knock offs they are the real brands. Yes custom orders and pre orders take awhile as they are custom and made to order. My only complaint which is Not this stores fault but some of the "in stock" items weren't really in stock But this is a problem with the suppliers.
Yes, I plan on shopping here again because they were so helpful! And they shipped DHL which was super fast.

I was honestly rly scared to purchase cause of all of the reviews on here but I pre ordered the "Diamond Honey ~Heavy Gothic Lolita OP -" and it came in just fine! Shipping took a while but the quality is quite good imo and I will be wearing the dress regularly! I didn't interact much with Linda but she seemed nice and once more, all the parts of the dress came in just right. Based off of these others reviews I guess I would be a bit cautious about buying in bulk? Buying one item worked out great for me.

I did a preorder back in late July for a dress that should have been delivered to me in late August since I needed it at the beginning of this month. I got an email from them stating that the sizing was a little off and that they would need a little extra time. I agreed when I should have just told them to send it regardless. I've been waiting over a month for this dress and my other items and they have sent no emails in response to my questions and concerns. I just sent an email asking for a refund, I'm hoping that this will work out.

Soon after I wrote about my negative experience with my-lolita-dress, linda, the owner, started spamming emails to my spouse and I. Beware, the owner will harass you if she knows who you are and you leave a bad review. My spouse bought a lucky-pack as a gift and I also bought a lucky-pack. Both lucky-packs were missing items and the seller refused to refund or send the missing items. The seller said she would send the missing items "if we bought from her store again", which is a blatant lie, greedy, and shows how much of a scam this store is. We posted our honest reviews on the store's website and when they were not posted there, we posted them here and another reviewing site. She identified who we were and used our emails to harass us multiple times. The store is a scam, but also, the seller is unprofessional and rude. She also uses the promise of gifts as an incentive to buy, but does not send them out.

You're honestly better off buying directly from Taobao or from an independent shopping service. Just opened one of my dresses to find it damaged. There are two ripped seams on the right side of the bust and the hem on the base of the dress is unfinished. Although the damage is not directly their fault it does mean that they don't check the items before they are sent to you. Unsurprisingly I left a bad review for this item and it hasn't been posted on their website. Also after they cancelled part of the same order, Linda offered me a free gift if I replaced the cancelled item with an item of higher value instead. I accepted her offer and purchased a higher priced dress but of course when I finally received the package 3 months later there was no free gift. Although I did not feel entitled to a gift, it was offered as an incentive/apology for the cancellation issue but never sent. In my opinion this is not how business should be done. If you still decide to shop with this company which I DO NOT RECOMMEND please at least ask for detailed photos of the items before they are mailed to you.