Overview
MoneyKey has a rating of 3.9 stars from 905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process and short term. MoneyKey ranks 1st among Payday Loans sites.
This company are total crooks. I would never ever do business with this company again nor would I advise anyone to do business with this company unless you want to be scammed out of your money
The worst loan expirence in my life. I'll pay it off and never look back. This company is predatory to the extreme.
Was very easy to apply and get funds needed quickly. You can also make a draw from your account if funds are available. Auto payment is very helpful so don't miss a payment. Definitely would recommend this company to anyone who needs a small loan.
Thank you so much for your positive feedback and for recommending us! We're happy to hear that you found our application process easy and our funding options convenient!
My credit isn't that great at all. I received an offer in the mail from MoneyKey. I almost didn't call them cause I didn't believe it. But I called it anyway and I was very pleasantly surprised! They actually got me a line of credit that I asked for. So I say THANK YOU MoneyKey!
Had some one take unauthorized money from my account. Froze everything until police investigate. Moneykey will help me keep good credit. Not cheap but they were there for me. A special thanks to Ms. Tyson who was both helpful and professional.
Hey Robert,
Thank you for choosing MoneyKey. We truly appreciate feedback like yours and we'll be sure to pass the message on to Tyson. If you ever need any assistance in the future, don't hesitate to give us a call!
Helpful and explained very well. Hope negative reviews are only infrequent. I didn't have a bad experience so far. Hope they take payments as stated they would. I'm prepared to pay off soon. Short term loan will help with credit improvements. Hope everything goes as planned.
Yes I feel it's a scam, my husband was on the phone for an hour then next week they say we have to pay 150$ to extend payment but 150$ doesn't go towards what you borrowed, they didn't save nothing like that and plus had a hard time understanding the person. Wish I would of did my research first.
Hello Jacqueline,
We are sorry to hear about your husband’s dissatisfaction with his loan product. We strive to ensure that the repayment options are clearly outlined in the agreements prior to a customer receiving the loan. We also require a verbal confirmation from the customer confirming they are aware and agree to the loan terms and repayment schedule. In addition, we send all customers payment reminder emails that outline their payment options before any payments are due.
We pride ourselves on customer service and would kindly ask that you please ask your husband to call our customer care line at 1.866.255.1668 so we can assist him with the most appropriate and desired payment options.
Thank you.
I am thinking of taking out a loan with them; however, after reading other reviews, this does not seem like a good idea. First of all, I am only asking for $325 & the final amount showed to be over $1,000. Also, if anyone can answer the question as to why my 11 payments would begin at around $80+, then in the middle of the loan, about 3 payments, over $100+, then at end of loan go back down to the $80 some odd and change which is affordable. We all know these types of loans are overly high, so this is not unexpected on my behalf.
Dear Jeanna,
Thank you for your review dated April 10th, 2016. MoneyKey takes all customer feedback seriously and would like to address your concerns with you personally. MoneyKey is a State-licensed lender and complies with all Federal and applicable State laws. As the products that we offer vary from State to State, we would be grateful if you would contact us by telephone at 1-866-252-5578 ext 2104 or by email to feedback@moneykey.com so that we may fully address your particular situation and concerns. Once we have some additional information from you, we will be able to further explain the product that you qualified for, including the repayment schedule. Thank you for considering MoneyKey. We look forward assisting you further.
This is my second time using and I love moneykey. All of the customer service representatives are so friendly and helpful. Plus only takes max 15 mins for app phone call and all and if its before noon you can get same day
They approved me when others didn't, I needed money and was desperate. Man oh man am I regretting it now. I borrowed $350 and have since paid that in monthly payments ($92 every other week) for 5 weeks. I called today to check my payoff balance and it's still over $400! Crazy!
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
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- Wilmington, DE, United States
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Business History
At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Henry,
We’re sorry to hear that you’re unhappy with your experience with MoneyKey. Please note that MoneyKey operates in compliance with all applicable federal and state regulations, and we aim to be as transparent as possible when it comes to the cost of credit. We’re here to help you and answer any questions that you might have. Please feel free to reach out to us at feedback@moneykey.com. Thank you.