MobStubReviews 735

I bought a cross body bag from MobStub about a month and a half ago. I already own the exact same one in a different colour and have had it for years. I bought the larger one and didn't use it, as I was saving it for a special trip to England. I took the bag with me (the only bag I took with me) and the largest pocket (where I kept our passports and all's zipper broke. I wrote a very nice email to Mobstub explaining the circumstances and they send me back their standard "we can only accept returns for 30 days." Now every instance has a way to be handled correctly. I do shop on MobStub, so this wasn't a one shot deal. The zipper was obviously defective and they would not, I mean would not, work with me! I'm very disappointed and will tell my friends and family. Too bad I work in show-business!

I received the crossbody purse. I am very pleased. I purchased the standard size. I like how many zippered pockets it has. On front and back. And one of the pockets has several card holders.

Ordered large shoulder bag, but received a small instead. Have been trying to return it ever since. The "No Hassle Return" is absolutely untrue. The bag was supposed to cost $19.00. By the time they added shipping the cost was bumped up to $35.67. Do not, please do not order from this company. Donate the money to charity instead. Because if you order and pay this absolutely SKAM company, you will never see your money again. Lesson well learned about face book purchases, cost $35.67.

I received my canvas bag on 9/8/22. There was a broken snap when I received the bag and then the next day, the shoulder strap broke. I have sent two messages with no response so I consider this very poor customer service. I love the bag and all I wanted was a replacement!

I recently ordered a 3 pack of bras, which when received, were entirely too small, even though i ordered according to their size chart. After requesting an RA, I was informed it's one of the items that couldn't be returned because the package was opened. It's not like I'm trying to return under panties. So much for their easy return policy.

It's impossible to reach them. I tried calling but they don't answer their phone and the email address I have is incorrect.

This company sucks made a purchase never received it they tell me to track my item and every day it says it will be here by 7pm I'm now asking for my money back

I paid a small fortune for a BinaxNOW COVID19 Antigen SelfTest at Home kit since they are in such short supply right now. They sent me an EXPIRED product. I contacted them through the form provided on their website and have not heard from them. I just found a phone number for them and unfortunately all the voicemail greeting does is refer you back to the website. Ugh! I GOT TAKEN!

I ordered a 3 pack of men's sweats on a deal of the day.
They charged me $31.95
The packing slip says $15.50

A simple order of stamps shipped 15 days ago never arrived. Learned my lesson the hard way. If the deal is too good to be true there's a reason why. Would give zero stars if that was an option.

I was so disappointed to receive a pair of earrings that were supposed to measure 8 ct total. They arrived and I was lucky if it was 1 ct. Total. I returned them 2 months ago and finally received a letter saying that if I wanted my money refunded, I would have to pay an 18% restocking fee. I wrote back and said I do not agree with this as they misrepresented their product. Today, they sent a letter, repeating their policy and are charging me the restocking fee. I will never buy another product from them no matter how good the deal looks. Unfortunately, I never took a photo before I returned them as I did not anticipate such a hassle.

$#*! me! Did it again! Did not do my home work and checked true reviews again... ordered the 2 pack of cotton chino shorts about 10-12 days ago and it took about a week when I got my order confirmation and tracking number. Been checking my order and till this day it says "order has Been prepped and waiting for ups to pick up'! W, t, f,! I dont know when is the delivery date is nor do i even know if ups has picked it up as of yet? Most likely ‘I'm positive that one day i in the future i will get it and tracking will still say the same thing! I been through this before its just bad business... the worst part is that I contact them and haven had a response! They just take you money and thats it! You pay to be in the dark ill never place another order with this sad company or recommend it to anyone els!

Since June 5 I have been waiting for delivery of postage stamps that I purchased. Every week I contact them because my tracking number does not exist. I've asked them to refund my money and they sent me a document telling me I needed to complete it confirming that I am telling the truth that I have not received my shipment. That is like calling me a liar. I have better things to do than to contact them every day regarding a $52 order. I've contacted PayPal since my order was purchased through PayPal And they are going to follow up. My recommendation is do not use this company. I do believe they are fraud and if I knew that they were coming from out of the country I would not have ordered them. Please beware of this company.

I ordered the black and a dark brown genuine leather three zipper bag. I'm not sure all the trim is leather but it's possible the bags are. Though they have a very moldy and plasticky smell. The plastic smell could be finish. I received them but there is a large pouch that sticks out in the front. The colors were not good. The black was not rich and the brown was medium, not dark brown. It was very unattractive. All of the details were large and rough. The Plus size pouch had more room and the interior space was impressive (10" length to hold a large 9" wallet and a host of other items) but was still more unattractive. Boxy, rectangular shape. I ordered a 2 zip more rounded crossbody from them, thinking it was more attractive. Again the shipping was very quick but they sent the wrong color, so I can't use it at all with anything in my wardrobe. They were supposed to send a Sand color, and I got metallic spray gold. I've heard many complaints of people not getting refunds from them so I don't think I will try to return it. I'm not being mean spirited when I say this but I plan to donate it to a charity for homeless streetwalkers, since I would have appreciated it when I was on the street, and only then. They sell things like this for $5 on WalMart clearance every day, It was not even real leather and it cost $35, much more than the other $17 bags that turned into $20 bags in my cart. It's not true that the special offer price does not time out. It does not expire. However, it does time out and they charge you a higher price once the clock ends. So if you haven't decided on which color you want once the clock stops what you have to do is go back to the original listing for the item and click on it again and the clock will start over. When I tried to check out with the $17 special. The cart did charge me $20 after the timer ran out. Very scammy. I would never order anything from them again.

Even though the sheets are soft, the shipping took 15 days to get. Unacceptable to me.
I even bought some for family. Long shipping.

Quality of masks are poor. Material, thin around ears and. Must use a second mask underneath for protection

Ordered the 400 Classic hand held game in red for $20 from Mobstub in mid December. It was going to be a gift for my 8 yr old son from his grandma. Because they had covid over Christmas our Christmas get together was postponed until Jan 17. My son opened this game box, played on it for 2 min. Before the screen went white. Instructions said if screen goes white maybe your battery needs to be charged, so we charged it overnight and still have just a white screen. I Messaged mobstub who said there is nothing they can do since it is past 30 days. Note to buyers, I guess you need to make sure the product works before you wrap it up and save for a gift.