Overview
Made-in-China has a rating of 3.9 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service and great product. Made-in-China ranks 2nd among Sourcing sites.
I have a message on my account about being cancelled, and we have no answers about the reason, and not being reinstalled, after some claims. Please help us solve this problem, as we cannot do more purchases
Gentlemen, you are asking me to evaluate my experience on MIC when:
1- you stated that the products had reached me and that was not true (I am still waiting)
2- I sent you a request for an explanation, pointing out that Vs tracking no. Was different from the one provided to me by the seller.
3- I am still waiting to receive both what I ordered and Vs acknowledgement for the correction of the tracking n.
Gentleman/s, can you please tell me how do I rate MIC positively?
I look forward to your reply
Thank you
Ordered a replacement drive motor for my remote control lawnmower. It was easy to place the order and it was received within days. The only difficult part of the process was finding the motor on the internet.
I understand why many of the salesman ask me for my WhatsApp number, because the notifications from your app doesn't work properly, I have to get in the app in order to see if someone has answered me and the other thing is that many of the conversations that I already have with someone else's men doesn't come to the chat session they stay In the consultations it's so confusing.
Also check how hard it's to go to the bottom of this window when it's full of letters it's so bad quality your web development.
Hi Roberto,
We sincerely apologize for the inconvenience you’ve experienced with our app notifications and chat system. To better assist you, please contact our online customer service and provide screenshots of your mobile settings. (https://www.made-in-china.com/aboutus/contact/)
This will help us check where the issue might be and work towards a solution.
Thank you for your patience and feedback. We appreciate your support.
Made-in-China. Com Service Team
The supplier was easily available to chat with answering all my questions and even helping me source other products not in their usual catalog. They were accommodating with my sample ordering and once all samples were approved, the order process was so fast! This supplier also had a smaller MOQ requirement thus, it is easy for Medium-scale business like ours to find china-based suppliers with smaller MOQs.
Very low quality of product.
Seller charged more than what was offered, claiming that the product sent would be of the highest quality and sent a product of terrible quality, without a box or bag, horrible.
Hi Bruno,
We sincerely apologize for the issue with your order. If you are not satisfied with the product quality, you can apply for a refund on the order page before February 15. If you need any assistance, please feel free to contact our online customer support. https://www.made-in-china.com/aboutus/contact/
Made-in-China.com Service Team
Good day, the payment of this product was made on novemeber 19th, supposedly the ETA would be around 31st December, my order is one month delayed and also the system automatically confirm a receipt around January 20.
I´m really worried that my product might not arrive. How can I ask for my money reimbursement or how could I file a claim?
Hi Erika,
We sincerely apologize for the delay in delivering your order. After checking the logistics information, we found that the customs clearance process took nearly a month. However, your package has now cleared customs and is currently in transit. Please keep an eye on the tracking updates, and feel free to reach out if you need any further assistance. Thank you for your patience!
Made-in-China.com Service Team
Very happy with the whole process from start to finish. Found the perfect wholesaler and manufacturer. They gave great prices and the end product was all I could have hoped for.
Excellent service. The order took a long time, without a turn it fulfilled its purpose. The product is great and although I was scared they came out excellent.
What a pleasant, courteous and genuine experience.
Posted and arrived within 10days products are what was represented on sites.
All round very pleased with made in China experience.
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- Nanjing, Jiangsu, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Giovanni,
We are sorry to hear about the issues you encountered with receiving your order and truly understand your frustration.
After checking with the supplier, we can confirm that you received the goods on February 25. We apologize for any inconvenience caused by the system's automatic order confirmation on February 13 due to its expiration.
For future purchases on our platform, please note that you can extend the confirmation period in the system before it automatically confirms receipt. This will help ensure the security of your transaction.
If you have any further concerns, please feel free to contact our online customer service or the supplier directly.
Made-in-China.com Service Team