How awful of people to steal money in a time of crisis! I ordered $80 in masks and two months later not received and bogus tracking ID says label created but not shipped for two weeks. That was after filing a complaint with PayPal! Do not order from them! They also sent me some disgusting blue mask that looks like recycled underwear and it has a bad smell. I can't even wear it! Still waiting on resolution from PayPal I hope I get my money back! This site and remark green are a disgrace!
Ordered a really cute mask with orange cats, received one that said firefighters wife. No paperwork came, telling me how to exchange the mask, so I sent it back to the address it came from, for an exchange, with a signature required. Someone did receive, keep waiting for my new mask, many e-mails to them saying they are looking into in. Ordered on April 6, it is now August 10, they wanted me to send a picture of the mask, which of course who would think to take before sending back. Asking Visa for a refund, but at this point may be too late. Googled this company & apparently I am not the only one this has happened to. Do not order from them.
I placed my order months. I didn't Receive it so I asked for my money back. They never got back to me till I put in a complaint with Pay pal. At which point they told them they are send it. They sent me a cheap $5 ugly thing I never ordered and I still haven't gotten the almost $70 of masks and filters I ordered. I am still fighting to just get my money back. The blue thing is what they sent me. I ordered the filters and the two pretty masks I put in pictures. I attached a receipt I should have gotten 6 masks in all and filters to go in them. I'm Completely mortified that I recommended my neighbor to get one as well and she hasn't gotten her order either.
I ordered 3 wine decorated masks on 4/29 for $36.90. On June 5, I got 3 paper masks that I can buy at Home Depot for 65 cents each. We have sent a dispute to Paypal a two weeks ago, and sent another one today for this scam!
This company is fake and takes your money with no merchandise sent. I ordered a Harley tote bag back in March and am totally out of the 56.90 I paid because they figured out a way to show it was delivered and in return I got these cheap masks everyone is talking about instead. How that happened, NO clue but PayPal dismissed my case against them I am out 56.90 but have cheapie masks instead. They make it look good, but it isn't or else you don't get what you order. Only reason I selected 1 star was so my comment would post.
I ordered 6 masks at the beginning of this mess in March. The website said made in USA, figured it was legit, NOT! I never recieved masks and got charged an international fee to boot! I got an email with a tracking number and a note saying they were on their way. FALSE! Tried again about 2 weeks later, same type of email and still nothing! It has been over a month and a half. I finally contacted my bank today.
I bought 6 items from this company and I spend over $120. They charged me and when I received my order I only received 2 items. Where are my other items?
Very disappointed about it, they cheated and took my money!
Ordered masks 4/24/2020 for adults... received 7/22/******* masks that fit a kid... was promised a refund on 8/14/2020 and now no response whatsoever to emails... Also sold under FullerSpace... return address on package is a parking lot in New York... I was told to return masks at my expense to HongKong and after a number of different things were done only then would I receive my refund... I told them unacceptable.,. They then promised a refund... now say their refund machine is malfunctioning... machine just fine when it sucked up 45.94... lesson learned read reviews before ordering... Shame on them for scamming people esp., during a crisis... I have reported them to Internet Crime... and Better Business Bureau./.
Ordered 2 totes from this company on March 26,2020. Received an email confirmation with tracking number; however items were never delivered. After emailing company a few times with no response and waiting for almost two months, disputed purchase through PayPal. They opened an investigation but closed it saying the seller confirmed the items were delivered. So, appears they stole my $50! ORDER AT YOUR OWN RISK! Will never order again from a small, online retailer!
I waited for 3 1/2 mths for my 3 masks! First one arrived & fell apart when trying to put it on! Poorly made & fit terribly! They should be ashamed of themselves for trying to sell us
Badly made masks during a time like this. Won't be ordering from this company ever again! Save your money! Totally disappointed! I even started a Dispute w/ PayPal to get a Refund. Prolly won't see that $$ anytime soon.
As you can see by the picture... the vents fall apart.
Transaction amount $85.42 USD
Disputed amount $85.42 USD
Transaction date April 3,2020
Seller name LUSHGOOD COMPANY LIMITED
Overview
Lushgood has a rating of 1.1 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lushgood most frequently mention tracking number, credit card and total scam. Lushgood ranks 43rd among Home Care sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members