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LPT Medical

How would you rate LPT Medical?
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Indiana
1 review
0 helpful votes
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Excellent help!
January 31, 2025

Scott was extremely helpful in walking me through finding the best choice of system for my needs, and the intricacies of ordering it. I cannot imagine anyone making this easier. I look forward to receiving my unit and putting it to use asap!
5stars for sure!

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Absolutely the worst purchase decision I've ever made. I should have checked reviews first. The company has no interest in customer satisfaction. Zen-O lite GCE is a worthless unit that was designed to fail, requiring expensive servicing and repairs. Stay away!

Date of experience: December 17, 2024
Maine
1 review
0 helpful votes
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Wonderful experience
March 23, 2025

Wonderful experience with LPT MEDICAL, FIVE STARS...
I CALLED ON A SUNDAY AND RECEIVED MY PORTABLE OXYGEN
CONCENTRATOR LESS THEN A WEEK. EVERYONE IS PROFESSIONAL
AND KIND. I WOULD RATE *****
Star rating...

Date of experience: March 23, 2025
Ohio
1 review
0 helpful votes
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Dana
January 17, 2025

I had a wonderful time talking with Dana after all my questions and calls. This lady did not get angry or upset at me. She was wonderful Joyce

Date of experience: January 17, 2025
Illinois
1 review
0 helpful votes
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Gena
March 2, 2025

Very good customer service. Sales were very helpful, call was.very quick and informative.

Date of experience: March 2, 2025
New Jersey
1 review
0 helpful votes
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Very helpful David
February 7, 2025

David was very helpful and informative. He answered all my questions and was very nice.

Date of experience: February 7, 2025
Colorado
1 review
0 helpful votes
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Scoots help
January 18, 2025

After phone tag Scott got me what I needed
50 characters

Date of experience: January 18, 2025
Colorado
1 review
2 helpful votes
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Salesman Jack was so pushing with a comeback for everything you try to explain to him. The used car saleman is an old cliche but very appropriate in this situation. So glad there are other options out there.

Date of experience: March 7, 2023
North Carolina
1 review
0 helpful votes
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Stay Away
May 19, 2023

Have problems with switching out battery. It will NOT come off so I can switch them out. Called and they said to send to them to fix. How am I suppose to go without oxygen for two weeks? They will not send one for me to use or replace. IDIOTS!

Date of experience: May 19, 2023
Florida
1 review
1 helpful vote
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The worst ever
March 23, 2023

I bought my mom oxygen machine from LPT medical after less than a year it broke. They offered to buy it back for $1600 and offered me another machine. I accepted. After receiving the new machine found out it was faulty from the beginning. My mom Oxygen would drop to the 60s while wearing it so I called them back and I told him that it's not working and I need another machine so they replaced it for me. They have received my older machine, February 13, and so far they have not refunded me anything. In fact they told me that I misunderstood and the refund would be 600 then they changed it to 200 and now we're settled on 100. If I haven't received a machine from them I would've said that they are scammers I would never buy from them again I lost so much money time and energy and my mom's health dealing with this company. I would never recommend this company to anyone.

Date of experience: March 23, 2023

Overview

LPT Medical has a rating of 4.5 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. LPT Medical ranks 13th among CPAP sites.

service
21
value
19
shipping
20
returns
14
quality
19
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617 reviews