Logo Design ProsReviews 131

I haven't used their service for more than 10 years and they sent me and A friend a text messaging stating our company was at risk of trademark infringement. They are doing anything possible to get you to use their services included soliciting and sending false information. In addition during Covid I was bombarded with calls asking me if I needed more logos. First of all the logo they did 10 years ago sucked really bad and I had to basically designed most of it. I finally settled on one of their designs but honestly I disliked it. I designed my new logos without their service. Below is the text message my friend and I got.

Hi XXX, this is XXX, Sr. Paralegal Officer from Logo Design Pros. You had your logo designed by us back in 20XX, hopefully you are still using it. If so, we would like to bring to your knowledge that some other applicant applied for the Trademark application for the same business name as yours, but if we proceed with his application and if he gets the federal ownership and protection for this mark/name then you'll be required to cease all use of this name as per the Trademark Law.

Will spam you with sales calls week after week for years after. Doesnt matter how nice you ask them not to call again, they keep calling again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again... I think you get the picture.
Pay more elsewhere, its worth it!

I originally used them in 2007 and they provided me with a logo. No problems, everything was great. Then in 2019, we were rebranding, so I decided to go back with them. The order included a revise logo and slogan, create a website, a marketing video, and created social media handles. I only received the logo and slogan. I had paid up front. Once we rolled out our new brand I had nothing, but a logo. Everything else was dropped. They had over 4 months head to get this job done. They fail me, my company, and our marketing efforts. I do not recommend this company.

I do not know anyone that works for the company other than the gentlemen that worked on my project three years ago. They created my logo, facebook banner, and twitter banner. They were very professional and met all of my deadlines. I had a positive experience and often receive compliments about my logo. They are well trained and very polite. I will be contacting them shortly for another project.

I contacted logo design pros for creating a new logo design for my business as I never got good feedback about the first one which I had created myself with a tool. They helped me out of the situation as I did not want a completely different logo so my customers would know its the same company. They created a very nice logo for me which I approved as it was also related to my previous design and is a nice piece of design.

I've been a customer for 10 years. Although my earlier experiences were positive, my opinion has changed drastically during the last few months. I prepaid for a new website design, SEO content, and an app. That was a huge mistake. It's been several months and my website has not been published. The SEO content and app have not yet begun. What's worse, is that I have spoken to support multiple times during the last couple of months. They assure me that the site will be live within a couple of days. It's still not live. Do not prepay for services with this company.

I paid for a website 2 years ago £500 and they started out fine with 2 way conversations, feedbacks and proofs being sent on a weekley basis.
My website was 80% finished and as I was about to agree and make it live they disappear of the face of the earth! Anyone know why or where?
I read a lot of comments that they are scammers etc (I am fumming and would like to believe this) however, if they are, why would they bother doing 80% of the work? Anyone got any advice?

We have purchased a great deal of logoed merchandise from LogoUp. In the past, they have been notorious for failing to send out orders within the timeframe they boast about on their webpage. Beyond that, the do not attempt to communicate with their customers about missing their self-set deadlines. That being said, we recently placed another order with them. They were running a decent sale on hats. We were willing to place an additional order with them because we did not need the hats within a specific timeframe - meaning, as per usual, they could be late with their deadline. Much to our surprise, they cancelled our order. My husband contacted them over the phone and they stated that they no longer wanted our business. I am writing a review today because I feel that their lower prices are not worth the headache they invoke for small business owners. All should be made aware that customer service is very low on this company's priority list - pitifully low.

My prior post reveal my situation with this company. Im interested in pursuing legal action, so please let me know if anyone has already or is also interested.
Thank you,

Since may2015, I am not able to to contact any one in this company
All contacts is not there

It seems the company is closed or some thing els

LogoDesignPros never sent me the logo I paid for. Attempts to contact them on multiple occasions have been met with radio silence. I have had to register a dispute in an attempt to get my money back, but am hoping to help others avoid the same mistake. Do not give LogoDesignPros your money.

My company got a beautiful logo revamp from Logo design pros. Choosing the best from multiple samples was really hard! Thumbs up (Y)

I ordered a logo and web package from them and with that i got a free stationery design as well. The designs were really upto the mark and cost was low as compared to other companies. I think its a cool and very decent company to get your design work done!