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LeatherUp

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Washington
1 review
1 helpful vote
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I ordered a raincoat and it was smaller than it was supposed to be. So far it has taken 6 weeks and they have still not sent me a replacement or a refund! Even though it was not worn, they are saying that it arrived damaged! Customer service "rep" is always the same lady though she is polite, has no say so in any decisions. All she does is forward an email.

Update:
They have finally sent me a gift card for my order.

Date of experience: May 12, 2023
California
1 review
1 helpful vote
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After receiving my order,I was shocked at how low the quality was. The materials feel cheap and the construction is poor. Shocked again, I discovered the return process is worse than the product quality! I spent 44.50 and after returning the item, I have 13.50. I see that the company is not trying to give you a quality item, they are simply planning to keep 75% of the money on every return. Disgusting business practice. Enjoy your "leather" items, but don't get too close to a fireplace or oven, that cheap plastic leather is flammable...

Date of experience: February 19, 2024
Iowa
1 review
0 helpful votes
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Great Birthday Gift
October 12, 2022

This is a birthday gift for my soon to be 13 yo boy. He will love it! I took his measurements, so it should fit fine. I was impressed with the quality for a great low price! It shipped incredibly fast! Thank you!

Date of experience: September 12, 2022
Ohio
1 review
0 helpful votes
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This is just one those fake websites that sells cheap goods from questionable. Not really worth the value. If I had to take a guess from how the sizes are off this is just the standard cheap Chinese goods masquerading as legit stuff you see on Amazon. Will not look like picture and will not fit. Oh and all the reviews on their site are probably fake, judging by the fact that they almost all sound like sales pitches.

Date of experience: January 23, 2023
New Hampshire
1 review
1 helpful vote
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Bought boots for wife and I. My wife's boots were too tight. Tried to send them back for a refund but no one will answer the phone, email, tic tok, facebook or instagram.

Update, they finally got back to me and I returned the boots and they gave me a full refund. Looks like customer service is just slow to respond.

Date of experience: December 19, 2023
West Virginia
1 review
0 helpful votes
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I ordered a helmet and fingerless leather gloves yesterday and they arrived already one day later. While I'm bummed I missed putting the NEW15 code in to get the discount, I'm not bummed that I found this company. The helmet is good quality and great value, just what I was hoping for. The gloves when I started putting them on I was thinking they were going to be way to small on my fat hands but after a little effort got them on and they fit like a glove once on. I think as the leather will stretch over time and they'll be fine getting on and off but they're really nice soft leather and good quality. I'm planning on doing a follow up order for some other needed items tomorrow.

Date of experience: January 21, 2023
Washington
1 review
0 helpful votes
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The Red Leather
August 6, 2023

I blown away with the quality again & again. Leatherup has always been top notch with the attention to detail. I'm probably close to 10 with all the leathers I've bought & each one gets better & better. The color in this is one that grows & grows on me seeing I have all browns & black. This company is top notch & you'll definitely be happy with your purchase. Thanks again Leather Up!

Date of experience: August 5, 2023
Illinois
1 review
0 helpful votes
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My new leather jacket is great
October 9, 2022

Like it looks cool very nice quality better than I would have expected and it's definitely a real leather I'm extremely happy and excited to have receive this jacket I'm definitely going to buy more extremely happy

Date of experience: September 9, 2022
Christine N.
Argentina
1 review
0 helpful votes
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Well made, stitching all looks
October 10, 2019

Well made, stitching all looks good, zipper works without jamming (like you often find on cheap stuff) and it fits just fine. Removable collar is a nice touch. Looks good too. Frankly, I expected less. I would recommend this to friends.

Date of experience: October 10, 2019
Nancy Z.
Argentina
1 review
0 helpful votes
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Nice jacket. Well worth the
October 10, 2019

Nice jacket. Well worth the cost. I've purchased several to have my company logo put on it. My employees think they are great. Thanks for your quick service and quality products.

Doug S.

Conway Springs, KS

Date of experience: October 10, 2019

Overview

LeatherUp has a rating of 3.8 stars from 28,550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LeatherUp most frequently mention great price, good quality and customer service. LeatherUp ranks 1st among Leather sites.

service
168
value
287
shipping
285
returns
24
quality
947

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35,862 reviews