Ordered grow lights Feb 10/2023. Charged to my credit card Feb 11/2023. Received an invoice via email and charge appeared on credit card. Shipping says ordered Placed. Shipping not changed since day of order. Have emailed company but no response. Does not appear Lazy Panda has a phone number. It is now Feb 28,2023. Obviously I would like to receive the lights or a refund but after 18 days and no communication from Lazy Panda, I guess I'm out $533.00.
Even better than I hoped for and it actually showed up on time!
As a bonus not controlled at all by this, it's a fathers day gift for my dad and I wood burned a box to keep all his smoke stuff in and the vape still inside it's box, fits perfectly in said wood box!
I've been looking for an authentic space case for months and finally found one on lazy panda. Shipped the next day and arrived with careful packaging to protect the purchase. Very happy with my order and the customer service!
Upon receiving the package, the box seemed to be in good condition leading to my idea that the product had arrived safely but I was very mistaken as the contents in the box were shattered to pieces. The packing that kept the glass in position was just barely enough to keep the glass in position but as for protection it did not do the job. Unsatisfied.
I experienced awful customer service from others websites and finally found this one. Truly amazing people behind this company. If I could give 6 stars I would. Seriously thank you guys for everything.
Just received my first piece from Lazy Panda and it's exactly what I wanted! Wait time was short and customer service was great. Definitely ordering again
Decided on a whim to order the Hello Kitty bong because it was cute and I had birthday money. Arrived basically next day (I had ordered it on Sunday it arrived Tuesday morning), well packed, discrete, and lovely. Bong is a big hit and I have told several friends where to purchase one. Thank you again for everything!
I was given a discount for an item that had been opened but still new, they gave me a choice which I appreciated. They communicated ongoing and my delivery was fast. Very satisfied.
First when you shop they say buy this before an definite hours if you want to recived it tommorow that fine but whe are 3 day later and my package still in ON so im a bit mad... Lets see for the quality of the item later
We wish we could control the punctuality of the postal services at all times.
Top notch service, great selection of products, and prices are fair! I received my order on time(even with the postal strike)and everything arrived safe and sound with my order packed with bubble wrap and packed very securely. Tks Lazy Panda! I will definitely be ordering from you in the future.
Overview
Lazy Panda Canada has a rating of 4.4 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lazy Panda Canada most frequently mention and customer service. Lazy Panda Canada ranks 19th among Ecigarettes sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Kelvin R,
We send out hundred of bongs internationally every month, rarely anyone get a broken product, I confirmed with my employee, your order was packaged no different and I'm confident she packaged it good, sometimes when the packages get stucked at the customs for quite a while, we have encountered different experiences, however in your case, we checked the tracking, it was all smooth...
On top of that, my employee replied to your email within 10 minutes, but you resorted to this instead of checking your emails, now the compensation isn't on the table no more, take care.
Owner of Lazy Panda