The company has garnered a reputation for its skilled freelancers and effective customer service, with many clients praising the professionalism and technical abilities of the team. The platform's user-friendly interface and secure payment system are also highlighted as significant advantages. However, there are notable concerns regarding billing practices, with several customers reporting unauthorized charges and inadequate support in resolving these issues. While many express satisfaction with the quality of work and responsiveness, the negative feedback regarding financial discrepancies and customer service responsiveness suggests a need for improvement in these areas. Overall, the company presents a mixed reputation, excelling in service quality but facing challenges in customer trust and support.
This summary is generated by AI, based on text from customer reviews
I am glad that I came across this company because they helped to grow my business many times. They indeed know how to develop softwares and their team is really professional. They have great technical skills and they are really good at communication, I don't remember when I was having fun while communicating with professional guys, usually everything happens in a serious mood.
Don't join this. They keep taking money from credit card. No response to email or what ever. Even stopping contract and taking out credit card in payment system has no effect. Lost lots of money here.
If you gave this company your credit card details, YOU MUST CANCEL YOUR CARD NOW!
(You will also notice there is no way to delete your payment information from your control panel, so your card is pretty much compromised)
This happened to me twice, so they stole $1000: my job ended in February and I paid it in full. I thought it was over, but in July I was billed $500 for no reason. I opened a case with my bank and also contacted *******@jointohire.com (they replied occasionally, but never helped).
To my surprise, they billed me AGAIN extra $500 on September 16th, which is criminal. First thing I went to my bank and cancelled my card, so they cannot steal any more money. Then I opened another case, and also reported the website to the police. But, being based in Armenia, there is little they can do
I am attaching a screenshot of what I mean. Also, it is interesting to note that the $500 payment in July no longer shows up in the history, as it is not tied to any invoice. Disappeared, just like the money have disappeared from my bank
I am being billed even thou I have no payment method added anymore, no open project, support is not answering.
I ended up a contract in October 2020, but however, they charged me other 800$ in July 2021. No explanations, I am not even working with that freelancer anymore. Freelancer is Marcus Carter, he is not even answering anymore
Don't use join to hire they are stealing money. They charged my card 7 times for a total of 1200$ on a project that was supposed to be completed in 2 days for under 200$.
Don't use this site for your own good.
DO NOT USE THIS PLATFORM!
Freelancer referred me from Upwork and never delivered any work (Ann Jell - apparently from the UK). I disconnected my payment method but was then charged double the logged hours.
No response from the support team and I can't even close my account.
Oh... and i'm betting all the 'positive' reviews on this site (and others) are fake. Just check the stock photo's used in the positive comment profiles.
Jointohire is an excellent platform to hire people for business especially in IT sector. I have been using this platform for more than 2 years now and I've never had any complaint towards the administrative staff and freelancer. Jointohire has amazing customer service, as they are super supportive and that's one of the biggest reasons makes me come again and again.
I can see many reviews from the clients but I would like to share my opinion as a freelancer registered on Jointohire. I have been working on Jointohire for than a year and as a first trial for working remotely I would say this is amazing. On Jointohire you can find many job opportunities from all over the world for various IT projects. My clients have always been very nice and straight what they want, which has made my tasks easier.
I finally got the perfect person for my business, their freelancers are great and are very professional when it comes to assisting you in your business. Highly recommend this platform. I really have a great time with Joan, she has really helped a lot with my project.
I'd definitely recommend JoinToHire for anyone who wants a quality service.
I've been to various sites where I hire freelancers to work
For me, but I haven't been really satisfied probably because I have a great taste.
Hiring from JoinToHire has been a different one. I've worked with 13 of their freelancers and I can say these guys are really competent and efficient.
One other interesting fact about them is that they all respect the rule of deadlines.
I finally found JoinToHire after being all over the internet for reliable freelancers.
You really don't have anything to worry about if you outsource your project here. With safe payment verification and freelancers who are ready to work with you to your satisfaction, I can say you've won. Your next project deserves the best talents out there and JoinToHire is has enough of them. Thank me later!
I would highly recommend Join To Hire! They offer excellent, top-tier services, and their their team is real supportive. I have found working with them to be a really great experience, and their freelancers are highly skilled professionals, which deliver the best results! Also, their customer service is amazing!
We were scammed by one of their freelancers ~ we Immediately let them know! See screen shot... We followed their directions, they assured us anyway, the $400 would not be taken out of PayPal. 10 days later they charged our account with no job started or services rendered. We reached out to them without response, We disputed it with PayPal & they lied to PayPal, Lucy I took this scene shot! Or I would be screwed. Lastly as I guess an attempt to steel our money. They sent me a response "On Aug 28,2020, at 3:10 AM, *******@jointohire.com wrote:
Dear Scott
Thanks for your patient
Unfortunately as you dispute the case out of our platform we couldn't support you anymore.
Regards
Lola
Join to Hire Support Team "
STAY FARE AWAY FROM THESE PEOPLE! BAD BAD BAD
I can't believe they would go to this extent to scam people, like you would have made SO MUCH MORE MONEY if you did the job the right way and not scam people. They dragged out our project that was supposed to take three weeks into over four and milked as much money as they could along the way. No progress updates, nothing. Don't waste your time or money.
Here are some of the best things that I really like about Jointohire:
1. User-Friendly interface
2. Precise and properly working tracking system.
3. Escrow Payment system - pay safe and secure
4. Experienced freelancers.
Here are many things that I really like the Jointohire platform for and as a client I can share the best things about using the Jointohire.
1. Freelancers are not scamming because of the comprehensive and long selection procedure.
2. Safe and secure payment method: Escrow Payment
3. Freelancers with diverse skills and knowledge
4. Helpful and supportive customer support.
I hired a freelancer to do work. He made claims that were untrue and I believe that his photo and location were also forged. After a nightmare of a time with him and no work accomplished, I fired him. When I did so I made sure that there were no payment methods saved so that he would not be able to claim money from me. Now, I have been charged $433 for work that was not done and their only response is to follow up with the freelancer. Obviously this scammer is not responding and I have no way of getting my money back. Shameful.
DO NOT USE THIS SITE.
If I had to describe my experience with Jointohire only with one word, that would be "Excellent". During my working experience, I always needed freelancers for various projects. But, my experience with the Jointohire.com platform was different. First of all, I would like to mention, that the website overall is very well structured and it is easy to navigate over the pages. Secondly, they have great customer support service and any time I need anything, they are ready to assist me and provide me with more details.
Last time I needed a full stack developer for my project and found the best freelancer, who did a high-quality job, indeed.
I worked with Fabian Lazar and he charged for $35 per hour and accomplished the project within 13 weeks, which I think was great. I also had 30 hours weekly limit, so at the end of the day, I had quite a normal final price with amazing results.
We had another £172 taken and we still haven't gone forward with any work.
THIS IS A SCAM. STEER CLEAR
Answer: This platform is without doubt a scam. Stay away at all costs
Answer: I was working with this freelance platform to hire freelancers and I liked the way they collaborate with clients. I think you will be able to find what you are interested in, with this platform.