jClub.com

Received one item of an order. Item was priced at $16.99 and could not have been worth $4. Two months after placing the order, another item still had not been delivered. I inquired, and a customer rep said it was to ship the coming weekend. I sent another email a few weeks ago. They did not respond but did delete me from their marketing emails. It has now been more than three months since the order was placed. I also called, and no one picked up the line after more than 15 minutes. I disconnected, which is likely what they wanted.

After 3 months I am still trying to get my orders from them. I get excuse after excuse, am told different dates the items will ship, and nothing is sent out. From other reviews I see I'm not the only one. This company should not be in business, they just take customers' money and pretend they'll send out items. With the current world situation, I would understand a few weeks delay, but not several months. Other companies are able to send out items. Why not this one?

I placed an order on 7/22/20 and my credit card was charged almost immediately. As of this writing (12/2/20) I still have not received my order.

As everyone else, sometimes I would get these canned responses indicating that due to COVID-19, the vendor has not been able to access the warehouse. What does this mean?

I have sent numerous emails and finally sent an email requesting that my order be cancelled and the amount paid be fully refunded.

I have heard nothing more from this company and needless to say, have not received my refund.

I had to resort to filing a complaint with the Better Business Bureau.

I would not recommend doing business with this company. I definitely will not order from them again.

I ordered 3 items in May 25th. Was told it was going to ship late. When I called back in June, I was told it will be shipped in July, July came and I called again and I was told it will be shipped in First week of August. It was never shipped. Then I was told it will be shipped at end of August when I called again. Then when I called again firs week in September, Then by Las Monday, It was never shipped and I had to keep calling for an update. Eventually got my refund as item out of stock but the company had the item on sale several times during the last few months. Now telling me after 5 months out of stock, Horrible company,

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