Worst company to try and work with. Started 3 years ago and never received anything and only cost me money. They gave me credits to work with but then said They did not want to work with us and kept the credits. They had a third-party call and ask me a lot of info which I declined to tell them anything because Angi/HomeAdvisor didn't tell me they would call spent over 100 hours over three years and did not get anything. There are better ways to get customers.
Date of experience: November 14,2024
Had my floor installed through Empire Flooring. Took 5 months to install correctly. Horrible cheap products. Hardwood door and their best carpet that the seams are already coming apart. Put the wrong transition pieces and either came back with the wrong color or did not show up at all. Michelle Whitman was my rep. Terrible product. Do not purchase. I spent $17,000.00 on my floor and wish I would have went with 50-Floor. Do not use Empire and their cheap products.
The contractor we hired was amazing. I can't say enough good things about him. Home Advisor / Angi is horrible. I requested 3 bids. They gave my info out to over 10 companies. The first day I received over 30 calls. One company called 12 times in one day! The job is complete, and it has been over a month since we started the process. I am still getting 2-3 calls a day. Think twice before using Angi.
Angi's leads has been hands down THE WORST lead service that I have ever used. Do not, I repeat, do not use their services. It's a complete rip off. They will send you a "lead" and charge you no matter what comes from it.Even if the lead is bogus. They sent me a lead where the number was disconnected, asked them for a a refund on the bad lead and no, the refund was denied. Sent me another with the wrong number, doesn't matter, still charged me $189 for the lead with no refund. I also found out that they will send you and 2-3 other people the same lead and charge everyone for the lead no matter what. It's a scam. I called and asked to speak to a supervisor, and even the supervisors were like Yep we send you the number and you can charge to matter what. Doesn't even matter if they don't call you back. Angi makes money by ripping off hard working people. So surprised that they are still in business. I would give zero stars if they allowed me to..
I went to the site to look for services. They immediately started sending all of these emails. I have unsubscribed to their newsletter about 6 times. I called to ask that they stop 2 times. I get this junk every single day. They refused to stop. Will be sending to my attorney general. If a consumer tells you that they are not interested...you should STOP. I regret going to their site and will never do it again.
This was a significant investment for us, but one that was competitively offered. Mike and his crew were prompt, efficient, thorough, and completed the work in two days. The crew left our pool and surrounding landscape in good condition. I would recommend Desert Mesa Pools services to anyone needing pool deck repair.
Ive bern with home advisor since I started ny business. They gotten worse every year since. Then after the merge with angies list it not even worth it to use them. They send leads and have of the customers claim they never requested anything then the rest are wrong categories or the nunber is not inservice but they still find a way to not reemburse us for the bad lead. Out if 15 leads im lucky if I can get to 2 houses. All the rest are bad leads and then when I request credit all are denied. Please think twice about using them I will never recommend them again especially after the 4 people I brought there left cause they were ger unhappy as well
I would not under any circumstances do any business with this company, they will eat you up in lead fees and when you get bad leads they will refund you 2 leads a month and nothing more, you will be nickeled and dimed to death by them save yourself the headache and go with someone different that doesn't charge per lead. They also sell that same lead to anywhere from 4-5 other contractors as well
I applied to this site for a house cleaning. There is NO WAY to cancel a service. I was hospitalized on the dates when my service was scheduled. I tried to cancel service. I was charged anyway. $198.88. Now I have to challenge this amount on my bank account. BEWARE!
Mountain Home Remdeling in Laural MD did my roof. At first glance it looked great,so I gave a high rating. Within a short time I had stains on my ceilings, a sheet rock peeling and falling out of place. They sent someone todo a worthless repair job that lasted only a short while. I have a great deal of damage I have had to pay for broken rafters and repairs to vents system. Repair is needing to be redone where handyman supposedly fixed. Yet, Angi refused to downgrade my review.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Powered by Angi) has a rating of 3 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeAdvisor (Powered by Angi) most frequently mention customer service, credit card and phone number. HomeAdvisor (Powered by Angi) ranks 7th among Home Improvement sites.