Holland America Line
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Holland America Line

How would you rate Holland America Line?
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Florida
3 reviews
2 helpful votes
Follow Dianne W.
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In a recent cruise with friends we were advised that we couldn't board with only FL Enhanced License'. Canada doesn't"recognize them" unless it is a State that touches their boarder. Although our friends were out $4500. 00 and couldn't board the Holland America Agents helped them find a place to stay in Seattle until they could fly home on Monday. The Agent was very sympathetic but had to enforce the laws.

Date of experience: May 22, 2016
Vermont
22 reviews
70 helpful votes
Follow Sharon I.
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Like the smaller old style ships. Please take a warning, however, that all cruises operate on Maritime Law. Holland is better than most, but if for some reason Holland decides to change the stops or anything else, you will have no legal recourse as cruiselines operate under Maritime law, which is no law! Still I have been on 8 or 9 cruises, all on Holland and have enjoyed them all, even the one where we got caught in a vicious tropical storm!

Date of experience: December 7, 2016
California
1 review
0 helpful votes
Follow Parisa B.
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Overrated food and not a great cruise, the soups were terrible and disgusting and the desserts were very off and food tasted awful, I swear they need to make better effort on making better food and foods that people would like and make better soups! They need to go back to cooking school. The food was like lunchroom food.

Date of experience: August 20, 2023
New Zealand
1 review
0 helpful votes
Follow Shwan S.
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My luggage has been with them as per their confirmation and they do not reply to emails or phone calls, it has been several months. They got zero sense of accountability, you only get to know them when something goes wrong. NEVER TRUST THIS COMPANY

Date of experience: February 21, 2024