Hips & Curves

Incorrect size charts, return policy on underwear (ew.) customer service takes forever and asks you to do stupid things, if you live in another country you will pay DUTIES. $50 duties on $100 of items.
In fact, they were out of stock of items I had, didn't email me, just shipped. So now I have panties with no matching bra. But wait, there's more, they didn't remove the items that I didn't receive from my packing slip, so I paid duties on an item I never received yay!
Avoid, some of their stuff is nice but it's not worth it at all.

Truly terrible black Friday experience. I order on Friday. Still no movement on the following Tuesday/Wednesday. Talk to support and they say it should be shipped that day. Great! Order finally arrives... oh wait. It's missing the good half of my order (the ones you are super excited about). Talk to support again. Order was back ordered and due to a "glitch" i was not only NOT notified about an issue with my order but it also just cancelled it instead of processing the items when they are back in stock.

Don't worry guys. If you are upset that you've been yanked around and have to jump through more hoops for your order and wait an additional 2-4 weeks, they'll give you free shipping.

Not worth near the irritation that I've felt and continue to feel from this company.

I ordered weeks ago and due to an error on their end, the parcel was returned to the warehouse. No one informed me, I had to track the order myself and file a complaint. I still have not received this order and, in the meantime, one of the items sold out and they then offered me a gift card which has also not been received. Apparently they didn't just simply correct the package and resend. They added it back to inventory, sold my stuff and now can not replace it... lol
Piss poor service. Avoid!

I got charged twice on a $306 order. I was charged the whole amount twice because they originally missed 5 items on my order when they shipped it. So when they shipped the remaining items they charged me again. So I tried to get ahold of customer service to help resolve this issue. I spent 30 minutes trying to get ahold of someone through the live chat and I had 5 different "people" enter the chat and then leave immediately. I tried calling the customer service number and had to call 3 separate times to finally get ahold of someone. The first 2 times I had called I was waiting on the phone for 15 mins before the automated voice told me the phone line had been disconnected. Can't even say what the products are like because I haven't even received them but this experience has left a sore taste in my mouth and I'm not even excited to get the items anymore. Never buying from here again.

Previously ordered a corset and dress. Tried on Skirts, Measurements on site didn't help. They were way too big. So I returned both skirts. Returns are supposed to be processed in 10 days. Come day 13 - I have to contact support to get a refund. (refund minus a shipping return fee, nothing (not even a discount) for the additional days I have to wait for it to be refunded) I will not ordering clothes from them again. Clothes feel costume-esque. Not worth the high price.

I ordered and the items took forever to arrive. A couple items fit and looked great. However, the teddy was sown incorrectly and looked awful. I called. I took pictures. I returned it with all of its tags plus a note explaining what happened in case my item wasn't associated with my complaint. I was told it would be a couple weeks, but I never did get that refund. I tried calling and got the run around. I feel cheated and lied to. So if you order, I hope it fits and was constructed correctly.