Google

How would you rate Google?
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Sweden
1 review
2 helpful votes
Follow Hajir N.
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Google shows a complete lack of responsibility and respect towards users seeking help to remove privacy-violating and harmful content from their platform. Despite clear evidence and a well-founded request, they choose not to act and instead shift the entire responsibility onto the user.

Their threat to ignore future requests of the same nature also demonstrates an arrogant and unsympathetic attitude toward users' needs and rights. For a platform of this size and influence, this is utterly unacceptable.

If Google wants to maintain users' trust, they need to start taking responsibility and acting in situations like this instead of avoiding their obligations. Very disappointed!

Date of experience: December 30, 2024
North Carolina
1 review
2 helpful votes
Follow Brad S.
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I have really lost all faith in GOOGLE giving me accurate directions to any location. They don't even know that there is a Gulf of MEXICO.
Come on...quit giving in to EVERY STUPID THING that D.Trump burps up.
Oh, by the way, I'm giving up my Pixel phone to go back to Samsung.

Date of experience: February 13, 2025
Michigan
1 review
1 helpful vote
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So now I'm on my second google account that I'm locked out of a d not one single person or robot from Google or anyone else will help me get into my account to recover irreplaceable pictures and memories,,my phone got broke so I bought another phone and when I tried to log in Google straight up lied to me and said my password was wrong and I have proof it's not,,for the second time they have done this to me and don't even begin to care for years now they continue to lie,cheat and still are allowed to have a company and continue to screw over more and more people everyday?

Date of experience: March 4, 2025
Ohio
1 review
3 helpful votes
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Bowing to Trump
February 11, 2025

Changing their calendar to omit holidays Trump doesn't like, changing their maps to suit Trump...kissing the dictator ring...switching to Bing from now on 😡

Date of experience: February 11, 2025
Utah
1 review
1 helpful vote
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BS google fiber.
December 25, 2024

I thought going from Xfinity to Google fiber would be awesome. 100 times the speed, but had to go back because Google fiber stinks. Most streaming apps that are supposed to be 4k are at best 720, even after resetting, checking network etc..., all the things. Buffering every 20 seconds like baud rates in the 1990s. DO NOT BUY GOOGLE FIBER, They are no good. I had Xfinity before with a tenth the speed, I figured this would be better. Don't fall for it.

Date of experience: December 25, 2024
Arizona
2 reviews
4 helpful votes
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My account was hacked and a phone number I never had was added. I was unable to remove that number myself. It took two days to find a customer service number to call. The rep was rude but did connect me to a technician who removed the number and then removed 21 hacks, at $5 per hack. Greedy Google permits hacking, their so-called "security" is useless, and then charges to remove hacks. You can purchase their protection for $90/year! If you don't want to pay to remove the hacks when the technician is done, they will close your account!

Date of experience: November 29, 2024
Ohio
1 review
4 helpful votes
Follow Lin M.
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Google Maps has caved in to a dimwitted dictator who just thinks he can RENAME whatever he wants. You SHOULD be ashamed. Why are you doing this?

Date of experience: February 20, 2025
Michigan
1 review
0 helpful votes
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Git cards can't use
November 13, 2024

Redeemed cards that won't work. Have a virtual Mastercard that will not load to ANYTHING. Though 10$ value. I can not use at play store or inside any apps

Date of experience: November 13, 2024
Nevada
1 review
1 helpful vote
Follow Jasmjne L.
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Whoever is using my business card logo, name, phone number etc is blackmailing me saying that I do erotic massage and do happy endings but I DON'T! Let me be very clear about that! I keep reporting it n nothing is done! What kind of people who does these things! SICK!

Date of experience: July 27, 2024
Pennsylvania
1 review
2 helpful votes
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Customer
July 25, 2024

Google can not even contact you as a customer to help you out. Google also wants money to help their customers out with support. They also can't even respond in a timely manner. I have all emails and pic. That I took. I'm going to go see my advisor on this matter. Also you can't even get a representative, Also, none of their phone numbers work to contact you through a representative. Thanks customer.

Date of experience: July 25, 2024

Overview

Google has a rating of 2.3 stars from 863 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Google most frequently mention customer service, credit card and paypal account. Google ranks 241st among Search sites.

service
181
value
166
shipping
125
returns
117
quality
163
This company does not typically respond to reviews