Aptive

Lies, Lies, Lies! Hard pressure sale with lies. 1 all your neighbors have joined, Lie! 2 It will only cost you $300/year if you sign a 2 year contract, Lie! The cost is $200/month with a minimum of $2400.00 over 2 years, and they don't kill the bugs. Mosquitoes got so much worse. The only thing they killed were bees and butterflies. Absolutely no value for the money spent. Horrible customer service with no care or concern for how the service was sold and the lies the salesman told. They deserve zero stars. Big cancellation fee, $200 Just slam the door when they come.

Scheduling is pathetic. Apparently you have to give up 4 hours of your life for every appointment. Contact always leads to unhelpful computerized calls followed by agents that speck English so poorly that everything has to be repeated 3-4 times. Service people do great. But their support coordinating their work will kill this company. Recommend employees to leave before company dies.

Chris came out to treat my soffit for bees. He was very thorough and an exceptionally nice person. He assured me if the problem is not resolved someone will be back to treat the area again until they're gone. I am very pleased with the effort so far.

I rarely write negative reviews. The service is sub par. Still have not been able to resolve issues with ants for the last year. I realized they were overcharging me instead of $110 per quarter they were charging that amount every 2 months or less. I asked them to resolve the issue and the were unwilling. Beware of this company

I've been with Aptive for a couple of years now and have been happy with the service. They let you know well in advance when they are coming and again that day. Their techs introduce themselves, are friendly and professional. Darius today was great.

You need to be home and watch these people. They won't do their job and you will still have the problem you hired them for so they can keep your business! I have in our file to bait the mice boxes but they still continue to not to do that we have had them for over a year and have mice. They are not monitored when they are out doing your home's so they will not do the things you ask for. It's like job security for them. See them many times on my cameras of them just going around and dusting for cob webs and just leave afterwards. I have called many times and nothing gets resolved. Hire a another company if you want your pests gone! My cat does a better job than aptive!

Signed on with Aptiva with the goal of removing or controlling ant issue in house. 5 service calls at $159.00 per visit over a period of about 8 months. Company had a 8am to 4pm appt schedule. Every single visit the tech would show up 4pm. My wife who doesn't work would spent the entire day waiting. We tried to reach out to company to tried to provide a narrower appt window with no response. Horrible waste of time. It was always impossible to cancel or reschedule an appt. We would submit our request via text. They never responded, next thing we know we where getting Ring alerts. Tech was at the house even after requesting a change or cancellation of service. Sometime they would even proceeded with treatment even with no access to the kitchen area and rear of house with ant issue. Yet they would still send a bill. Ant issue was not resolved after spending around $800.00 for pest control services. I finally had a friend recommend an online product call InTice. Product worked perfectly at $2.29 per treatment. Requested cancellation of service. Then finally the text message started to be returned. What a joke this company is with horrible customer service and product that didn't resolve my ant issue. Please avoid the company. I plan on contacting Angie's List and the BBB to file a complaint

A young man, with plain white shirt using a white 2-wheeler, went door-to-door to sell pest services at $49 "now" or $399/year. Would not produce a business card, name of company, or his name. 2nd young man appeared, with 1st young man, later in day in our neighborhood wearing green t-shirt with "Aptive" on it, but still would not provide business card or their names. BBB.org "revoked" this business with grade F- for numerous complaints of non-compliance or no service after $ paid. Another website shows Aptive agreed to pay settlement with AG's office in PA for fraudulent business practices. Buyers beware & DONT answer front door if you do not recognize person. AND DON'T do business with these door-to-door solicitors, including Aptive Environmental (pest services).

I thought I'd try a new company outside of this area and gave them a try. They say they waive the $199 fee but when I called to cancel because the technician that came out to my home stated that he was inside my home when he actually wasn't. I was home inside the house sick in bed and no technician ever entered my property. Now they have me collections for $199! Shoppers BE WARE!