Decided to check out their site and not recommending it at all. „Payable" funds dissapearaed magically from my account a week ago with info „You have received Paypal payment". Of course nothing arrived to Paypal. Reported this to customer service - not responding totally even once. Looks like a dead site to me - AVOID.
I have been using GivingAssistant.org for several years.
Despite several shortcomings, I rate the work of the whole team very highly.
They usually respond within 24 hours (sometimes on weekends). The team always tries to find the best solution.
For the last 3-4 months no new money is being collected, other similar service are working so the issue is GA, also, I have money they need to pay me, and it's stuck in my account, service is not reachable for more than a month now.
Moved to Karma
Giving assistant owes me Hundreds of dollars. They said they've made payments to my PayPal account and nothing has shown up. I have been a loyal customer for years. And it seems like money disappears here and there. And they can't account for it. I called the Better Business Bureau. Hopefully they'll be able to help. I am going to take them to court to get my money back. I don't get an answer.
I'm pretty sure they purposely add fake codes as click bait so it sends you to the site with their affiliate link and make money off you anyway. 9 times out of 10 the codes are bogus and there is no way to report bad codes.
They sent me a check via email, via a legit check service, but when I deposited it my bank returned it due to an invalid account, and then my bank charged me a return check fee. I've tried to message Giving Assistant but there is no reply and there is only a chat option, no emails or phone number contact info. Do not use this "service."
Up to about a month ago Giving Assistant was functioning well, not great. Had numerous Store Clicks not appearing in my account. Resolved this by always logging out then in again. Most recently have not been able to log in. A pop up would say ‘There was a problem with the server'. Several attempts have been made to contact Customer Service with the email being returned as undeliverable.
They owe me over $1,000 in commissions. I have repeatedly contacted them every way that I can. They do not respond, yet continue to operate and fleece people. They receive the money from the merchants and they're supposed to take the proceeds and issue a chunk back to the individuals. Instead, they're receiving the money from the merchants and pocketing the money.
This company will be gone soon. They are a scam company at this point. The fact that they're broke is one thing. The fact that they continue to lure people onto their website knowing they are not going to pay them out is criminal.
Giving Assistant is so easy to use and it is great to get the latest discounts on thousands of websites. The best benefit is that your shopping can benefit your favorite charity as well. It's a Win Win!
Hey Diane, happy to hear you're loving Giving Assistant!
They are apparently in liquidation or bankruptcy or something, with the site still up (when I last looked) and behaving like you will get cashback. But you won't. Maybe the lawyers are getting it all now? IDK but don't use them. Just don't. I was ripped off, and hope by posting this someone else won't be.
Went on this website to find discount codes before purchasing on Target.com and not only were the titles of the codes to click on misleading, but none of them even worked. Avoid this scam and look elsewhere for legitimate coupon codes.
Well like every comon cutomer i got scamed by these "site". When i collect enough so i can made my first withdraw they block my account and doesnt allow me even to enter to my profile. It says " Server issues" for over a month... come on... Stay away from this!
Surprised this site is only 2.5 stars. My opinion 1) easiest to use 2) excellent support 3) most consistent CASH back, and lastly if your a member you get an extra 2%
Ive been getting checks from Giving assistant on average $100 each week! And almost $6,500 since I became a member. I was able to earn a ton just by installing the browser add on so they can track my purchases, and then doing what I was already doing... shopping online.
So if you ask me, this is a close to a money tree as your going to get. If you like free money I would highly recommend checking this site out.
Glad to hear that you're loving Giving Assistant, Jason!
Giving Assistant's mission is to transform everyday shopping into charitable giving. We are a Certified B Corp and shopping rewards platform that makes it easy for shoppers to both save money and give back for free. Based in San Francisco, California, we are a mission driven, for-profit company and aim to have a positive social impact across the globe. By publication ARHABFARIDA
Love the customer service reps here. The are kind, accommodating, and patient. I love that shopping through Giving Assistant allows me to support non profit organizations I care about because they let you add organizations to their list.
So you clear your browser history & cookies, sign on to Giving Assistant and then search for your store. A lot of times they even have coupons for you to use. Then shop.
What makes this one different than the rest (note: I do value other cash back sites as well) is 1. You get an email in a day confirming you get cash back. 2. You only need $5 in your account to get your fee-free cash back. 3. Customer service is speedy and professional. 4. You get cash back to your bank account, PayPal or as an Amazon gift card. 5. There is a sliding scale of what percentage, if any, you want to donate for every individual purchase & you can pick a charity.
*Stating this on all my cash back reviews. What you must know about cash back sites is that they use a middle man that connects them to the retailers - usually. So many/most problems with cash back are NOT from sites themselves. That is, unless they are not willing to investigate for you.
Thank you, Heather!
This is my second favorite cash back web site after ebates.com. They do not have as many selections as eBates, but they work reliably with whatever they have (including Amazon.com, which eBates doesn't offer). I have gotten a few transactions with them, and each one was credited promptly. Highly recommend!
Thank you, Angie!
We have been please with both the dollars received when our patrons shopped with GivingAssistant-associated companies and the ease of the cashback program. It has worked well for our patrons who do not patronize AmazonSmile. If any group has found they did not receive a cashback, I can only assume none of the visitors to their site actually followed through to purchas
Glad to hear you're enjoying Giving Assistant!
I have been trying for over an hour to use ANY of the Giving Assistant listed coupons for Gettington. There are dozens. None work. When used at checkout, they ALL say "coupon not valid" or "coupon does not apply to your order"
Hi Nancy - please try the "verified" offers that are on the top of the store pages and those should definitely work for you! If you have any further questions please contact hello@givingassistant.org.
I opened an account, bought bunch of things, got about $100 pending, some of it payable, but no button to cash out?!?! Sent an inquiry, how do I get the cash, and they all disappeared, my account too, like they never existed, no phone # to call, no way to contact them, RUN AWAY FROM THIS SCAM!
Answer: Giving Assistant is a proud Certified B Corp and we genuinely believe the best businesses in the world will be the best businesses for the world. Our shopping rewards platform is the easiest way to save money and give back to nonprofits for free. Shoppers can earn cash back and find the latest coupon codes from over 3,000 trusted brands and have the option to choose from over 1.2 million charitable organizations to donate a portion of their cash back earnings. We also offer a free browser extension that will conveniently send cash back alerts and automatically scan multiple coupon codes at checkout so shopping journeys can start directly on our partnered brand sites. We are a mission driven, for-profit company and aim to have a positive social impact across the globe. Right now we are focused on bettering our product for our shoppers, advertising partners, and nonprofit partners every single day. This includes improving reliability of our browser extension, creating a more streamlined process for nonprofits, and always providing the best customer service for our shoppers. Let us know if you have further questions!
Answer: Yes, since 2012 in the San Francisco office https://www.bbb.org/greater-san-francisco/business-reviews/internet-shopping/giving-assistant-inc-in-san-francisco-ca-364003
Answer: Upgrading to our Power Shopper membership means that for $5.99 a year, you get DOUBLE cash back rates on all of your cash back purchases. That's a lot of savings! Your $5.99 membership fee will be automatically removed from your first cash back payment. Don't want to pay? No problem! Being a Savvy shopper means you'll have lower cash back rates, but you don't have to pay for a yearly membership. To change your membership at any time, head on over to your
Answer: Shoot us an email at help[at]givingassistant.org with a copy of your order confirmation. It will need to include the date of purchase, the order number, a list of items purchased, and the subtotal prior to shipping and taxes. We will reach out to the brand on your behalf to find out what went wrong and credit your account, if necessary.
Answer: Hi Becca, thank you so much for contacting us. Please email us at hello@givingassistant.org and we will be happy to help you!
Answer: Hi Andria - Thanks for letting us know! Our coupon codes are aggregated from all over the internet, so sometimes they don't work. The "verified" deals will show you all of the best savings at that store and are pushed to the top of the store page. Additionally, don't forget you can also save hundreds every year by shopping at stores that offer cash back! If you have any further questions, please feel free to contact hello@givingassistant.org.
Answer: Giving Assistant is a San Francisco-based startup founded in 2014. Today, we're a fast-growing team of nonprofit-loving go-getters, obsessed with giving back. At a glance: In order to ensure the best experience, Giving Assistant has a few browser and device requirements as part of our commitment to providing the best platform we can offer. Browser Compatibility GivingAssistant.org and the public Cash Back marketplace requires recent versions of Mozilla Firefox, Google Chrome, Safari, Mobile Safari, or Internet Explorer 10+ Technology Used We use a variety of technology platforms for the secure tracking of required data to provide a robust cash back experience. The most common you may see is the use of JavaScript and Cookies in your desktop and mobile browsers. Javascript and Cookies are required in order to use Giving Assistant.
Giving Assistant has a rating of 3.2 stars from 89 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Giving Assistant most frequently mention customer service and non profit. Giving Assistant ranks 12th among Coupons sites.
Glad to hear it Piotr!