FWRD

luxury, chic men, womenAge 26-45, 46-60 $$$, $$$$, $$$$$
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About the Business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: service@fwrd.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
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California
1 review
0 helpful votes
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Satisfied
February 5, 2025

Decent customer service- warning if using ApplePay, the fraud team wants pics of your cc and drivers license. I didn't want to provide the information so they allowed me to work around it by using PayPal. Item arrived packaged well, there was a little dirt on the bottom of the item, but it was easily removed so not a big deal.

Date of experience: January 26, 2025
Philippines
1 review
0 helpful votes
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Perfect size
February 1, 2025

My second cloud shoes. Very satisfied customer. Package is good. Although a little bit delay of delivery. I will definitely recommend it to my friends.

Date of experience: January 22, 2025
Maryland
1 review
0 helpful votes
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Not sure how to return
February 23, 2025

Both items I ordered didn't fit so I just put them back in the box with the enclosed return label. There was no option to return item, just to exchange. I'm hoping my items arrived and will be credited

Date of experience: February 13, 2025
Utah
1 review
0 helpful votes
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Great!
March 3, 2025

My experience was great- check out was seamless and I was very thrilled to get fast and free shipping! Sometimes shipping cost is a big deterrent for actually placing online orders so I was even more inclined to make a purchase! My item (shoes) are amazing!

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Amiri MA-1
February 5, 2025

Delivery was fast. Shipped same day. Item was perfect. Very satisfied and happy to know I have a new company I can trust with designer items. I love it.

Date of experience: January 26, 2025
Minnesota
1 review
0 helpful votes
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Wonderful Surprise!
March 9, 2025

I have my favorites & when I browse through or I am looking for something very specific I often get sent here. It was such a fantastic surprise to find what I was actively trying to find &... actually on sale here with my size still available. Then you worry it is not as close to the picture as you hoped &... it arrives actually spot on exactly as the picture of what you saw on the model on site. Thank You - I LOVE my R13's they are amazing!

Date of experience: February 27, 2025
GB
1 review
0 helpful votes
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Fantastic
March 23, 2025

My first experience of using this site was brilliant. Great selection of quality items, and my order arrived surprisingly quick! The item was exactly as described. I'll be using this site again without doubt and would highly recommend.

Date of experience: March 4, 2025
Maryland
1 review
0 helpful votes
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Fast shipping
February 8, 2025

My experience was great I ordered an essential fear of God hoodie and it came maybe 3 days later. Very fast shipping and easy delivery. I love my hoodie and have been wearing it everyday since.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Great selection and outstanding customer service
February 14, 2025

Absolutely flawless transition. Even though some issues with the first delivery, the earrings were replaced and delivered over night. Just in time. Thank you

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Fast shipping
March 6, 2025

First time using Roadie and I was pleased. I usually pay for express shipping and sometimes I am let down. Not with this one, my order came same day and that is unbelievable! Great feature

Date of experience: February 24, 2025