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Free Curvy

How would you rate Free Curvy?
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Australia
1 review
0 helpful votes
Follow Kristen C.
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The worst company
December 15, 2024

Has to be the worst company I've ever ordered from. It took them 3 weeks to tell me my order was "out of stock", I requested a refund which was granted and they told me 3 days for the funds to clear. Its now been 2 weeks and I still do not have my refund.

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Never received order.
March 30, 2024

You very happily took my money and never delivered my order. Will never order again and will tell everyone I know what a shady outfit you're running. I've been patient thinking there may have been a shipping delay, especially since the funds were credited to somewhere in France!

Date of experience: March 30, 2024
Canada
1 review
0 helpful votes
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Didn't get the product
April 6, 2024
Updated review

After waiting 3,4 weeks I contacted company they told me at that time that the product was out of stock,,,because they did not contact me I thought it was questionable,,,,I was waiting for nothing. I ask for a refund and did receive the refund. I wonder how long they would have waited before telling me it was out of stock

Date of experience: March 27, 2024

Could not access PayPal
February 28, 2024
Previous review

Could not access PayPal

Date of experience: February 28, 2024
Virginia
1 review
0 helpful votes
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Poor customer service
April 4, 2024

I placed my order exactly 1 month ago and still have not received it.
I was told an item was out of stock which caused a delay in shipping and then I was informed it was back in stock and it still was not shipped right away. Order fulfilment time is absolutely is absolutely atrocious.
I will not order from this company again. My clothing that I ordered for my vacation is in limbo somewhere and tracking # is absolutely useless.

Date of experience: April 4, 2024
Italy
1 review
0 helpful votes
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The images are misleading and the delivered product is not suitable for anyone over a B cup. Poor bust coverage and no return possible. Short in the body length. Each item had the feeling of a costume which had been sized up in the waist and no where else. Unflattering, with no support at all, which is highly disappointing given the advertising!
Of course costumes ordered only two were wearable, and event those had poor support.

Do better.

Costs okay and delivery good, only buy these costumes if you're a big girl under 5.4 and under a C cup.

Date of experience: September 12, 2022
Australia
2 reviews
0 helpful votes
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Merchandise was very poor quality. It took three emails, two messages through the website and two through their Facebook to get a response. Eventually was able to elicit a partial refund from them after an initial ridiculous offer. Would give zero stars if it were possible. Strongly urge to avoid buying through this site.

Date of experience: December 6, 2022
New York
1 review
0 helpful votes
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Return hassle
April 29, 2023

Returned bc I won't ever wear it. Customer service tried getting me to take $11 for a $45 swim suit, then $16 before giving me an address to send it. I just want my money back for something I didn't keep. Not that hard, especially when your insulting and offer up 1/4 of the value so a customer won't send back

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Quick shipping
January 22, 2023

Ordered and received within 10 days. Leaving me time to have suits altered. These suits do not have any support in the breast area. If your a woman with ample breasts, seek out a good seamstress for additional support and comfort.

Date of experience: January 22, 2023
Colorado
1 review
0 helpful votes
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You pay for returns
May 7, 2023

Frustrating that they don't offer an exchange option instead of a straight return. Also, offered me a partial 1/4 of my purchase cost, and then I could keep the suits that in now way are long enough to cover my breasts enough to go out in public.

Date of experience: April 7, 2023
Australia
2 reviews
0 helpful votes
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No refund process
November 14, 2022

Unfortunately the two swimsuits didn't fit - too short in the body. So I asked Free Curvy about their refund process - they don't have one! They said it would be too much trouble and expensive. But they did offer to refund A$65.00 - about half the cost and I keep these two useless swimsuits! They did credit my account that amount but it is not quite good enough. I won't use them again.

Date of experience: October 14, 2022

Overview

Free Curvy has a rating of 2.6 stars from 413 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Free Curvy most frequently mention and return policy. Free Curvy ranks 4th among Plus Size Swimwear sites.

service
115
value
5
shipping
5
returns
5
quality
8
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303 reviews