FragranceBuy

Overview

FragranceBuy has a rating of 4.8 stars from 6,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
418
value
308
shipping
310
returns
120
quality
302
This company responds to reviews on average within 2 days
+125
How would you rate FragranceBuy?
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Illinois
1 review
0 helpful votes
Follow Salvatore C.
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A site worth the hype
February 11, 2025

I get emails about new releases and one particular peeked my interested. Immediately went to the site, bought it, and thanks to the updated tracking, could anticipate when it would show up.
Happy to say I'm loving my new Rasasi Hawas Fire.

Date of experience: February 1, 2025
Canada
1 review
0 helpful votes
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How didn't I not learn about them before?
March 21, 2025

I love fragrance buy and wish I had learned of them sooner. Products are well priced and authentic. Shipping is a above expectations, the care they put in boxing ur item is chef's kiss. Don't hesitate to purchase from here. Support our Canadian businesses

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Great Prices… Sporadic Stock.
March 26, 2025

This site truly has some of the best deals around on niche brands. My only criticism is that they often go a long time without getting the more popular scents in stock and they sell out almost instantly.

Date of experience: March 16, 2025
TT
1 review
0 helpful votes
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First time purchase
March 31, 2025

All my perfumes reach and were in perfect and original packaging. Also the prices are very competitive to the other sites I was looking at. Wished that the site would have a better layout for mobile users or even an app.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Very friendly and hassle free service
March 26, 2025

My experience was very good. I would really like you to verify emails as quickly as possible. Sometimes a person makes a mistake and wants to change the order, but it's already too late. Express delivery takes a bit long. It could be faster, especially since it is paid and your warehouse is located in Scarborough. Overall, everything is very friendly, the products are genuine, and I have no complaints.

Date of experience: March 16, 2025
Canada
1 review
0 helpful votes
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Make sure you do your research before pulling the trigger. I place an order but immediately asked to cancel it cause I wanted a another item added. So I asked to combine them to pay less shipping. They replied "late" after a few days and said it's too late to cancel even though they shipped it 3 days later after the email response. Overall good online prices. They use UPS and it's very unreliable. But that's any service company in Canada right now.

Date of experience: March 3, 2025
FragranceBuy K. FragranceBuy Rep
3 weeks ago

Hello Soroush, we truly apologize for the difficulties you experienced with the cancellation and shipping for this order. We sincerely apologize for the frustration, inconvenience and disappointment this has caused you. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

New Mexico
1 review
0 helpful votes
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Found a gem 💎
March 14, 2025

I received very nice fragrances, very affordable prices and packaged with such care as to rival any of the other online fragrance companies I've purchased from before.

I mean that. Customer service was outstanding and I am more than very satisfied, I'm impressed.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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My opinion
March 30, 2025

Overall my experience with your site has been pretty good but it could be better.
The loyalty program doesn't move the needle for me. I can get the same thing from the other sites I purchase from without being loyal to them.
The actual application that you use has glitches that you should already know about.
A good feature would be to give a list of all the products that are a similar scent to the item we select. That may prevent me from holding off on a purchase until it comes in stock or buying something from another site that may not even be the same product.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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My experience can best be described as excellent. The ordering and delivery service is top-notch and remarkably fast. The items are consistently well-packaged, and I've never encountered any issues. I would definitely recommend this service to others.

Date of experience: March 17, 2025

Great experience
January 30, 2025
Previous review

Prompt shipping and excellent packaging! I would definitely purchase again and highly recommend this seller to all fragrance lovers.

Date of experience: January 20, 2025
Michigan
1 review
2 helpful votes
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Best company to buy from.
February 9, 2025

I am an avid cologne collector. I have over $10,000 in fragrances and you guys are by far. The best company I've ever gone through always on time with delivery. My package is always safe and everything is done very thoughtfully.

Date of experience: January 30, 2025