FastFilings has a 100% no cancellation policy, reaching them by phone is almost impossible and email communication is slow [allow for 48 hours for reply].
The website sells FastFilings on "a quick turn around" which is why I selected to use it to get my Cert. Of Good Standing. After paying I received an order acknowledgment and from there on NO communication or update. So if there is an issue with your filing that you want to resolve- tough luck. My experience with FastFilings was horrible. Be careful not to get cheated and deceived by them. Also be sure to keep printed copies of all email correspondence.
I own a small agency and solicited the assistance of Fast Filings located in California. Their customer service and responsiveness was great.I needed some assistance with my order and they responded right away and were super hands on and assisted me quickly. Highly recommend.
Paid and had some questions and got a rude email back from one of their employees saying if they had any questions they would have asked. Long story short I paid and did not get what I asked for and was told your money will not be refunded. Order number to company wants to take a look at it. CS*******
This is the best service out there for getting a certificate of status or good standing. My law firm has ordered from lots of different services and fast filings is the best and the fastest and the most helpful.
We will for sure use them again and again and again. Thank you Tammy for being so helpful.
Cert of status just in time for event registration. Needed it for a trade show registration and I didn't have any clue on earth where to get one. They got it to my inbox the same day we ordered.
Thank you thank you thank you thank you.
This is the best filing service out there. Their technical know how is insane. It's very hard to be able to files sales tax permit requests for all states. They are the only ones that do it and know how to do it.
They are the ones to use.
Mistakenly filed State of Information thru Fastfilings on 3/21/24. Paid ridiculous expensive fees $69 and State of Information fee $25 for total of $94 and thinking State of Information will update instantly. Bank checked and no updates so I had to log into sos website to pay the State of Information fee $20 to update instantly which requested by the bank. Sent email to Fastfilings on 3/21/24 to cancel the transactions. Fastfilings.com processed the transaction on 3/22/24 and refused to refund and cancel the transaction. This is a scam and has no refund of business for customers. It's ridiculous expensive $94 for getting the State of Information. I would never use this service.
I ordered a California Statement of Information filing from Fast Filings. They emailed me right away because they caught a mistake that I made, and emailed me to correct it. Wow! Talk about great service. Within 1 day, I had the completed Statement of Information in my inbox from them.
I would strongly recommend Fast Filings for your business filing needs. It's much easier than going through the state and filing by paper.
The web form was super intuitive and straight forward.
I googled California Secretary of State and somehow ended up on their website. You can tell from their responses to complaints that it is their intention to fool people into using their services. "We told you", "You confirmed"... SCAM. I filed the document myself immediately after noticing my mistake and it cost me $20. They charged $103.95 and say THEY filed. Why would the Secretary of State accept my filing if they did it already?
We are a new business in California! We have our own ice cream truck. While signing up to do an event at a concert, they informed us that we needed a California seller's permit or we would not be able to be at their next concert. Concert. Next concert was their biggest event of the year. It was a Tuesday afternoon when I received the news that I needed the seller's permit. I went online and purchased it here and paid for the rush order! The next morning my seller's permit was in! Complete lifesaver. Nowhere in my wildest dream that I imagine I would get it that quickly. Thank you thank you thank you thank you! Thank you so much!
Answer: Hello, please review the confirmation page for a breakdown of the fees. If you need additional help, you can contact our customer support team directly. Thanks!
Answer: They didn't fill the application correctly. So, you will loose time and money.
Answer: Hi Steven! Just contact us through our support page, we respond very quickly :)
Answer: Hi Pearl, If you have an order with us and need help, please contact us through the support page on the website.
FastFilings has a rating of 3.7 stars from 224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastFilings most frequently mention customer service, quick response and resale certificate. FastFilings ranks 7th among Self Help sites.
Hello, yes, if you hired us to file for a Statement of Information, then we would have probably filed and processed that the same day. We are crystal, crystal clear about the service description and how the service works, and you actively have to agree to it before ordering. If you didn't like the service, then why would you hire us? We unfortunately can't entertain this complaint as valid.