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Massachusetts
1 review
1 helpful vote
Follow Loretta L.
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Do not buy from this company
December 23, 2022

I ordered blankets for Christmas on 12/13/22. After not receiving shipping notification for a week even though their website indicates they "process orders daily" I emailed them. I was told the blankets would not arrive by Christmas but closer to New Years. I requested they cancel the order and send a cancellation confirmation as they had not shipped. I received no confirmation of my emails. On 12/23 I got notification they have shipped from CHINA. There are no phone numbers only email as your form of communication. I will be returning these items. This is a company you don't want to do business with.

Date of experience: December 23, 2022
South Carolina
1 review
2 helpful votes
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Tracking won't update!
November 13, 2017

I ordered two blankets. On October 7th. They said it was on backorder and will ship soon. It shipped 2 weeks later. On October 27th UPS said it's somewhere in china. But hasn't updated since the 27th! Something is wrong! I've ordered from China before. It never takes this long! Even if it shows up, I will never order from them again! Stay away!

Date of experience: November 13, 2017
Colorado
1 review
0 helpful votes
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AWFUL!
August 10, 2021

I ordered blankets from their Instagram site on July3. Paid $62 from my PayPal account. Thirty days later I still don't have the blankets and little to no communication from them. Today they offered an excuse of "lost in transit" and offered to send again. I said no thanks and please refund my money. No response to that request. DO NOT BUY FROM THIS COMPANY.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Cheap n nasty "Dream blanket" can buy same for third of price on Amazon made and shipped from China but at expensive price will never buy from Facebook again!
Or this crap company

Date of experience: October 15, 2023
California
1 review
0 helpful votes
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Rip Off!
October 5, 2022

Over 40 dollars for a "jumbo" blanket that isn't big enough or thick enough for a toy poodle! You can get a better deal at Walmart for 5 bucks! Do not order from these people!

Date of experience: October 5, 2022
California
2 reviews
7 helpful votes
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Scam DOG HEAVEN STORE
September 20, 2017

Do NOT BUY FROM THIS WEBSITE AS IT IS THE SAME AS PAW PRIME. THEY HAVE SET UP THEIR NEW WEBSITE TO SCAM PER OWNERS OF 9.95 FOR SHIPPING FOR BLANKETS OR SEAT BELTS AND OTHER PRODUCTS THEY SELL ON PAW PRIME. PLEASE GOOGLE PAW PRIME OR CALL THE NUMBER THEY DONT ANSWER IT. IM WARNING U SO YOU DONT GIVE THEM
ONE MORE DOLLAR. STOP THE SCAM AND REPORT THEM NOW

Date of experience: September 20, 2017
New York
1 review
0 helpful votes
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I ordered a L-XL for my 55 lb. dog. It is so small! This tiny blanket cost me almost $50! DO NOT BUY!

Date of experience: June 15, 2023