Overview
Agape Diamonds has a rating of 4.3 stars from 1,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 105th among Diamond sites.
Instant Feedback
Very Likely—- easy to navigate. Ring turned out even better than expected. Customer service was fantastic and kept me updated throughout the process. Will definitely recommend Agape to all my friends.
They marked my bracelet down by 400$ for prime day two days after I'd received it. When I asked for the discount to be applied I got the runaround from customer services, who claimed I'd purchased a much cheaper item. I sent a pic of my order page for proof and never heard a word back.
The customer service representative was very helpful, she provided expert customer service. The gift was well received, very impressive.
Everything went smoothly and I'm happy with the ring and the gift attached.
Item arrived quickly and was well packaged. Loved the options of being able to choose jewelry material (white gold vs gold and 14k vs 18k) and carat size of diamond
The simple fact is, if you do the research better than I, you will find that they (Agape) do this often. I was so excited to order lab grown diamonds in an engagement setting. What I got was fake, simulated diamonds that you could purchase for less than $300 bucks for your $1000 plus. Now, if you fell for it, like me, DO NOT cut the tags off or alter the ring in anyway or the earrings they will send, probably out of guilty consciences. Contact them and initiate your return. They will likely try to then sell you the lab grown you thought you were buying for about $2000 more (total over $3k). Just tell them no thanks and return the entire package. They will refund your money and you can go get a ring either real diamond or lab grown real, for less money from a true local jewelry store like Jarod or Zales.
It will depend on the actual product when received. I will recommend based on that.
Very easy to order from and the customer service is great and very attentive to my needs
I am overall very happy with Agape. However, the tennis bracelet I purchased earlier had a loose clasp on it. Rather than send it back I took it to a local jeweler who fixed the clasp. The second item a diamond pendant is so far so good! TiI will continue to purchase from you as needs arise! Easy process. Quality stones.
Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.
We have years of experience in online shopping support and our friendly and qualified jewelers and customer service experts are ready to help you on a personal one-to-one basis to ensure an excellent experience and easy access to the information you need about buying the perfect diamond ring. Please see the Agape's Testimonials Page to read real-life reviews from our shoppers.
Our Mission
Our goal at Agape Diamonds is to offer unique and beautiful designer jewelry at an affordable price point. We also know that without our customers, we would not have a business. Offering outstanding customer service and ensuring an excellent experience for each customer are our highest priorities, and we strive to make every experience memorable and ensure satisfaction with the final product. If you are looking to design your own personal one-of-a-kind engagement ring, our customer service and jewelry personnel are fully trained to help you with all your questions and/or concerns about our gemologist-approved synthetic diamonds as well as the custom design process. If you're new to buying jewelry, we can help you take the next step in purchasing a diamond engagement ring for your fiancé.
Help Agape Embrace the Sentiment of "Love" Today!
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- Tampa, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members