Ordered pajamas for a Christmas present. Paid for the extra delivery charges for guaranteed 2 week delivery before Christmas just to be absolutely sure, even thoughit shouldn't have been an issue. It is now Christmas and I just finished on the phone with DHL.
CuddleClones printed the label on the 16th, but apparently never gave it to DHL.
The present is useless, since the person I was giving it to leaves in the morning, and won't be back in the US for 2 years.
They don't respond to emails. You can't call them. I'll be calling my credit card tomorrow morning
DO NOT USE.
Horrible. I guess I have the luck of getting the worst representation of tuna there is. No response from customer service or support. Very disheartening. Can't upload photos because the size is too large.