Good experience. Ordered a replacement cover. THis one is cheaper fabric and no straps to hold it in place.
I always appreciate customer service at Crystal. We're sad the lexan skegs are going away and it means we'll have to buy replacement skegs from Amazon because the standard ones are too easily broken. I've even had one fall off during a kayak trip. Also, please look into selling a 'deluxe' kayak seat. One with a thicker padding for your bottom. These things will keep me ordering for Crystal rather than going elsewhere.
So far, so good. I will have more to say once I get to try out the new kayak.
12/10/17 the order is waiting for me at our house in Florida. My parents signed for it and I have not been able to take it out yet. I will be arriving in Florida about 12/22. I will be able to give you more feedback once I get to try it out.
Great product and customer service! We received this as a gift from our wedding registry and the delivery was very easy to set up!
From purchase to pick up to being out on the water, everything went super smooth with buying these kayaks! They are simply amazing! Couldn't be happier!
I can't really rank the product or service on the product yet because I have not received it and taken it out on the water yet. It is supposed to be delivered today!
Stacey was great, helped answer all questions in a timely manner and made sure the whole process ran smoothly.
Staff was very nice and informative. Easy ordering processes and shipping.
Everything went smooth. We actually received the kayak before we got the shipper email