ColorsBridesmaid.comReviews 65

I purchased a dress. They wanted exact measurements so I sent them. The dress came back too big in the bust, tight in the arms, and way too long. They did not use my measurements. They want me to send it back to China which will cost $30 and I spent almost $20 to receive it. I had no idea it came from China. They told me that there is no U.S. address to send it to but the package it came in has a New York address on it. The email conversation with them is nothing but a run-a-round. They offered to give me $35 back to just keep it. I'm still out quite a bit and the dress does me no good. NEVER BUY FROM THESE PEOPLE! You will get no where. It seems like a scam.

Update: I was specifically told that there was no office in the U.S. and that is why you wanted me to send the dress to China. Why are you now saying that there is an office in the U.S.? Also... I have NEVER heard back from you and today is 9-23-22.

I ordered 2 dresses in two different sizes which they reached out to me to ask if I'd prefer to have one custom made. I specifically asked that if I didn't like it, could I still return it for a FULL refund. They replied yes. I gave exact measurement based off the pictures they sent of how and what to measure. The dress came way too big on top. I immediately replied to our email chain to ask for a return with a refund. They replied that I would need to ship it back to CHINA and not the address it came from and that I'd have to pay the shipping back. That was going to cost me more than the dress! Nowhere in their return policy do they state this. They offered to give me $40 back and keep it which is what I chose to do. I would strongly recommend NOT purchasing anything from this company.

I recently purchased a dress. It arrived and was way to small. I called and left messages several times... no call back. I filled in form several times and didn't receive replies until the middle of the night. I'm so upset. I finally decided to take the $26 refund compensation and I get to keep the dress to sell or do with whatever I want. NEVER BUY FROM THIS COMPANY!

The dress came smelling like it was packed with dead fish. It is probably close to 2 sizes too small after giving the exact measurements. The said they would build extra into the seam so I could have it altered, took it to a seamstress and she says there isn't enough, maybe a 1/2 inch. I contacted them and they said to send pictures. Now all my emails bounce back even though I am replying to the email their customer service sent to me. The wedding is in 2 weeks and I don't have a dress for my daughter.

Beware, all dresses come from China. Not the NewYork address they offer on their website. Ordered a dress. I gave my sizes and it came in many inches to big and it drags on the ground. They insisted on taking my measurements again and having me return the dress for alterations. Time is short and we could not afford to send it back for altering. I explained this and asked for return to sender and a refund. They stopped responding. After posting my review, they responded promptly first offering a partial refund and I pay shipping to China. I asked for the address and written proof of refund or an invoice. They responded offering to send me my full refund and to keep the dress. Once I recieve a refund I will be adjusting my review again. I have definitely learned to be very careful when ordering online.

Shipping is not the best process. Received notification dress was delivered but it was not. They advised to file a claim with USPS which I did.

Had my bridesmaids order their dresses from here. Followed their recommendation to do custom sizing for each person. They requested several measurements and then after my girls purchased, a follow up email was sent requesting MORE measurements. You would think with all of this information my friends dresses would fit, but you would be WRONG. They contacted the company and were told there was no time to have the items shipped back to them to be altered and that they would have to find someone local to alter the dresses and they would reimburse up to 40% the cost of the dress. Well, alterations cost more than the total cost of the dress, so that was not going to work. Their next offer, ship back to China for $35 shipping for them to fix (somehow there is now time to do this) and then $35 to ship it back from China. Yeah right! Their final offer, pay $50 for another dress. Now in what world would anyone pay any additional money to this company after all of this? Absolutely horrible customer service and no possible resolution for my friends who purchased these dresses. Steer clear of this "business" at all costs.

My wife bought a bridesmaid dress and used the custom measure feature. After getting taped and sending in the measurements, the dress we got was way too small. No issue we thought, as we call the company and asked for a replacement. They wanted another 50 bucks from us (which we needed to pay as she is in the wedding) and then we never saw another dress! This is a disgusting excuse for a company, never work with them. Terrible QA, terrible lying customer service.

I had ordered a dress from here before with good customer service and a beautiful dress. Several of my friends recently used this company for their bridesmaids dresses and it went pretty well. I chose the Jane for my six bridesmaids. The only good thing about this past experience was that most of my girls got their dresses earlier than they said. Three out of the six dresses were too big, one had a broken zipper, one had a horrible smell and had to be returned, and the customer service was really bad. The cap sleeves are not how they are shown in the picture, and the navy color is very dark. I was very unimpressed and displeased. In the end, I do like the dresses and several of my bridesmaids have said they are very comfortable, but I will not be recommending this company to anyone.

I was having a really hard time finding the right shade of lilac here in Mexico for my boyfriend's sister's wedding.
This was the best decision I could have made. The quality exceeds what I would have gotten here in Mexico for the price I payed, plus it reached me 10 days earlier that the delivery ETA. They could probably invest in packaging design, because you basically get your dress plastic wrapping, but apart from that, everything was great. Can't wait to use it in 30 days!

This website/ladies have been AMAZING. I of course had problems at first it is buying a dress online, but I can tell you they have the most amazing customer service there is! They handled my problems well! They walked me through providing the correct information so that my dress will come right. The dresses always came on time! But the greatest thing is their communication! They are on top of it! I'm sure they get a lot of orders, so for them to take priority on someone is just beyond amazing! I will recommend them to all my friends! Thank you everyone at Colorsbridesmaid!

I ordered a dress from this website in March 28,2019 expedited because I needed it for Palm Sunday which was April 14,2019. The tracking information provided said I should receive the dress on or by April 10th; however, it wasn't received until the week after the date provided to me. Also, the dress was not the same color as advertised and made of this god-awful, cheap material ever again not as advertised. I couldn't find a number to call to request a refund, so I emailed. I have been emailing this people for my refund since April & have yet to receive it. They always respond to the emails with one excuse after another. First they tried to tell me that I need to request the refund through PayPal. I didn't use PayPal to place the order... again it's been one excuse after another. Then they even agreed to let me keep the dress and refund $78.00 for a dress that I paid $99.00 plus expedited shipping which was a total of $116.00 and I still have yet to receive a refund! DO NOT USE THIS WEBSITE... they are scammers and will cheat you for your money!

I ordered my dress from this website for my best friends wedding. I was to be the matron of honor and we didn't have a lot of time. I went by the size chart and placed my order. The company sent me an e mail asking for additional measurements. My mom is a great seamstress so, I had her take these strange measurements they were wanting. I received my dress in maybe 2 week, and it came wadded up in a plastic package. Once I tried the dress on, I knew it was wrong. Just about everything about this dress was to big on me! The neck was falling down my shoulder, the bust cups were humongous, the waste line was on top of my hips and I could barely walk, it was so long! Plus, the quality was not great. The dress had flowers on the bodice and, they had singed the edges of the flowers, turning it brown! I contacted the company and had to wait for a reply. They basically blamed me for the wrong fit as if I did not go by the size chart! They wanted to replace the dress, which I was not interested in! The wedding date was too close and the dress quality too low. I asked for a refund, which they did not want to give but, agreed... then wanted me to pay to have the dress shipped to China! And I would not got my refund until they got the dress in China. My other option was to take a $45 settlement and keep the dress. I took the $45 then had to buy a dress from another company for the wedding. Ordering from colorsbridesmades was a huge waste of time and money! Will never recommend!

Received my order yesterday, love everything!

I ordered 3 plum dresses in the same style with different sizes for my bridesmaids and 3 satin vests (one white for groom and two plum for groomsmen).

We have spent much time in getting measurements of dresses. Both checking size chart and watching YouTube video that we searched for, we still could not get the correct measurements. Finally, all the ladies had to be measured by a seamstress to ensure correct measurements. All the dresses fitted well. All the previous efforts to get measurements would turn out to be worthy.