All i knew was that i was really confused and thought i won't get a hold of my funds anymore, but i was not giving up so i was trying to get solution for me not to be able to withdraw and got no response and found out about Sitejabber and found velvet's review which helped and reaching out to tracefunds at oout look, com, i was able to recover all my funds.
Reach out to a forensic expert or a professional who specializes on getting back your assets. I hope this helps but if you still need more guidance and advice, i am happy to help. Wahtapsp +1 (2 0 6) 4 8 8- 4 0 7 3