Family owned business that sends lots of detailed tips/safety warnings printed with shipped order. Communication within 48hrs. Easy to search by manufacturer & model to ensure correct parts for your grill. Free shipping over a certain amount (I think $48?) so that's pretty awesome. Genuine OEM parts from manufacturer including upgrades/substitutions recommended by manufacturer. Support small businesses!
Placed order *******8533, 15 days later no update on shipping. No one available to answer the phone. Per e-mail response "CLA-TS0158, heat plate, is temporarily out of stock. We expect this part to be available in early to mid June,"
Received the online order I placed for 5 briquette trays, to replace the rusted ones on my Viking grill. The new ones fit perfect and look great. Very happy with this company! I'd do business with them again.
This is the site to check out if you need parts for old propane grills
I have a 20 year old Kenmore grill that had a rusted out burner unit I couldn't
Get the parts from sears they said they didn't make my model anymore I really needed this part this company had the new part and it was actually better than the original the old one was tin the new one is cast iron they also had any other parts I needed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members