City Beauty
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City Beauty

How would you rate City Beauty?
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Canada
1 review
11 helpful votes
Follow Angela B.
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Waist of money my face got worse and burns and nothing changed only more dark spots from the burning which felt like a chemical burn. Do waist money. I post pictures but this starting to go away I stop using on Monday. It was worse their is one picture I'm wearing a gray top that was day one just before I start ever using product. Huge mistake my skin is worse

Date of experience: July 26, 2022
New York
2 reviews
3 helpful votes
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City Beauty auto orders. I was using auto ship. I decided I didn't want to have the product sent to me every month. I do really like Line Blurring Wrinkle Filler. I just had too much. Arlene was very helpful and expedited the process of a refund ASAP! She was professional, friendly and helpful to me! She even helped me with suggestions about when to use auto ship and when to place orders. She took plenty of time with me! As the photo's show below, I'm working on the frown lines on my forehead.
I greatly appreciate City Beauty Customer Service Arlene!

Date of experience: July 7, 2022
Minnesota
1 review
1 helpful vote
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Great result
January 6, 2023

I got the crepe cream under the arm used one time only. I was not expecting much thought I would use over time and It took under the arm like my new on one side. The other arm about half way. That side took longer but was in worse condition to start with. The face cream works well too.THE CREPE CREAM work very well! I did not know to tell everyone or kept it my secret for me!

Date of experience: January 6, 2023
Australia
1 review
0 helpful votes
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Invisicrepe body balm really works!
July 7, 2022

I initially used this product on one arm, to see of it really did reduce the appearance of crepey skin that had developed on my upper arms. After one month, there was a noticeable improvement and after two months my upper arms where looking much younger - the skin looks plumper and smoother. I'm delighted! I didn't take before and after photos, but the photos below are of my right arm after using for three months and my left rm after using for one month.

Date of experience: July 6, 2022
Kansas
2 reviews
7 helpful votes
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Tricky website
October 10, 2023

I decided to try City Lips. With shipping and sales tax it was $45 and some change. When I took the next step to fill in my information and purchase the one tube of, there was an offer available to purchase two tubes for $54 and something, free shipping, so I chose that. I immediately got two text messages from my bank. Apparently, the only way you can get the two tube deal, is to buy the one tube, individually, with shipping added to it. It wasn't easy, but I finally got the whole thing canceled. I think, because I'm still waiting for my refund. Buyer beware!

Date of experience: October 10, 2023
Matilda H. — City Beauty Rep
over a year old

We're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team has sent over tips on how to get the best results using City Lips via email.

New Mexico
2 reviews
30 helpful votes
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Impressive!
May 30, 2022

I took a chance on the InvisiCrepe Body Balm and am very pleased I did. My skin is sensitive and I have not experienced any bad reactions to this cream. Nothing but results! Works very well on arms and neck, super moisturizing but not greasy. Smells heavenly, too. Visible results better than any other cream I've tried. I live in the dry southwest and this will be a staple product now. I also use their City Lips plumper gloss. While it isn't like lip fillers, it provides amazing hydration and makes the look of my thin lips appear more healthy and visible. I bought this in clear, but will buy this in more colors. I'm looking forward to trying other products by this company in the future. Shipping was quick and emails sent to confirm shipping and delivery, which was nice. Highly recommend.

Date of experience: May 29, 2022
GB
1 review
4 helpful votes
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Is this a sham?
November 5, 2022

I have sent several emails and made a call yet no one from customer services got in touch with me.

I made an order and charged twice for it. Checked it with my bank and its confirmed that, two transactions, 30seconds apart were made and I was taken nearly 160pounds twice. Mistakes can happen and they can be amended. But not getting in touch with a customer who is trying to contact you leaves a bad taste in mouth. Is this all a scam? After waiting for a response for almost a week I now have to report it to ombudsman. I don't care how good their product might be, I am having a terrible, terrible experience with City Cosmetics

Date of experience: November 5, 2022
Ohio
1 review
6 helpful votes
Follow Tina R.
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I was so excited to get the lipgloss.I read all the reviews and they were all good but I am here to tell you this $35 lipgloss did nothing what so ever. Yes it says moneyback guarantee but who has time to run to the post office when I work 12 hours a day 5 to 6 days a week I do not have time. This company has a license to steal your money. I think companies should get in trouble for when they say this lipgloss is so good and it is not. I don't know where they got them reviews that either they pay people to lie or they put them on their their self because trust me people please do not buy this lipgloss it does nothing and I mean nothing at all.

Date of experience: July 6, 2023
Matilda H. — City Beauty Rep
over a year old

Hi Tina - Thank you for sharing your feedback! We're sorry to hear that you have had a less than satisfactory experience with Lips. Our customer support team can help send over return instructions and also can provide helpful tips to get the most out of our products. Please contact Customer Service at support@citybeauty.com or 1-800-347-1558. You can also chat with a customer support agent on Facebook Messenger here: m.me/citybeautyofficial

New Jersey
2 reviews
1 helpful vote
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Wrinkle filler
April 18, 2023

So I am a skeptic when it comes to skin care- this wrinkle filler- I swore would be my last resort before Botox! I recieved it today- and my issue is my deep smile lines- I am 53! Well it def lessened my lines- I did one side to see if I saw a difference- and yes I did! I cannot wait to use it again in the morning and see if it lasts all day!

Date of experience: April 18, 2023
Matilda H. — City Beauty Rep
over a year old

So happy to hear that you're enjoying Line-Blurring Wrinkle Filler, Ann!

Australia
1 review
31 helpful votes
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Plumbing lip gloss
April 28, 2021

Hi I bought a plumbing lip gloss hoping that would help me lose some lines around the mouth and to plump my mouth lips as getting older then trend to be thinner. I have tried it several times literally doesn't work. This company is selling a product that makes false promises just to get your money. To all woman and ladies out there please don't trust or but any if their products.

Date of experience: April 27, 2021

Overview

City Beauty has a rating of 3.6 stars from 1,363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with City Beauty most frequently mention body balm, crepey skin and fine lines. City Beauty ranks 6th among Cosmetics sites.

service
121
value
133
shipping
135
returns
53
quality
131
+150