I made a mistake - and booked the wrong city. It was my fault.
I called immediately
They were rough, aggressive, pushy and hard to understand
Everything that HUMANS find annoying.
They charged me $40 to cancel.
Every other carrier gives you 24 hours to cancel for free.
I WILL NEVER USE THIS CARRIER AGAIN.
I've used them in the past, and would have used them again. But they want to play bull$#*! - cool go play your bull$#*! - I will trash talk you for a long time, and will never use your company again.
Lori A. Kuehn
We booked and paid $303 for a flight from Louisville KY to Richmond VA on 3/21. Immediately after the 24-hour refund period, we received an email stating CheapOAir could not honor the $303 ticket price (that we already paid) and our new ticket price would be well over $700. That's more than double what we purchased and paid online. When we called, they said that it's all in the fine print and no refunds are given. So basically, CheapOAir is offering FAKE extremely low fares, taking payments for the fares, waiting until after your 24 hour full refund period, then emailing that they can't honor the fare purchased and we would have to pay the $700+. Clearly a SCAM. Most people will go ahead and pay the additional ticket cost since their initial money is tied up with them and non-refundable. Additionally, customer service is outsourced and you will be unable to understand what they are saying, adding to the frustration. SCAM SCAM SCAM - DON'T EVER DO BUSINESS WITH CHEAPOAIR!
Real easy to use. Helpful tips at where to fill the form and any error comes up. Efficient and useful to see as areas are colour coded. Making a change to my travel dates and times was quick and efficient too.
Easy to book and select which air travel times you wanted. Easy to select seats. Nice gentleman called to confirm and asked us if we were sure we wanted to exclude travel insurance. Explained in great detail what it was and than we accepted. Thank you ChespAir!
Cheapoair is a budget-friendly travel booking platform that offers affordable flights, hotels, and car rentals. With user-friendly search tools and exclusive deals, it helps travelers find the best prices for their journeys. Ideal for savvy explorers, Cheapoair ensures great savings while planning memorable trips around the globe.
As a new subscriber a little bit confusing but after browsing, I did get the needed information.
Thank you I got the booking dates and price expected.
Visiting the site for the first time, I was thoroughly impressed by its user-friendly interface and the wealth of information it offers. The site features straightforward and accessible communication options, enhancing the overall experience. Compared to numerous other flight websites I have used, this site stands out for its ease of use and convenience. I will definitely use CheapO again.
I just wish that if an error happen on the name that it would be easier to just fix it, last year i had to wait for a refund then book it again because it put it under my name instead of my sons name
Overall, my experience with the flight booking website was fairly positive. The search functionality was easy to use, and I appreciated being able to filter results by price, flight duration, and airline. The site was generally responsive, and I was able to find a flight that suited my needs quickly.
Easy to book. Price is affordable. The flight duration is too long though. I hope flight duration can be reduced to something less than 10 hours.Also I suggest you have or offer direct flights to Kelowna/Canada.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
CheapOair has a rating of 3.4 stars from 14,950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.