CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent service. Always keep you up to date about concerning your flight
Telephone calll was made after reservation and the price proposal was higher than original reservation. After some discussion, original price was approved but e-ticket is not sent to me yet.
It was good, my first time out the country. The experience is great.
Quick and easy to book and also use. Recommend you check it out and see how it works out for you.
Very good service you offered to me. I wanted a very affordable price for my travel
That is just a great way to get from point A to point B. I mean, I like the simplicity of the website's interface, there is nothing burdening in terms of UI, it's just a pleasant picture and seamless navigation. I managed to book a flight within a couple of clicks and that was enough for me to shape an impression about this service.
Maybe it's not that popular as others, but it doesn't make it worse, lol. I vouch for these guys and sincerely glad them further prosperity and development. Kudos!
Fast, accurate and simple. I enjoyed it. When I started to look forward, it was easy to find and to choose my flight.
I booked tickets for my parents from New Delhi to Toronto and the whole experience provided by the team was unmatched compared to prior booking sites. Thumps Up!
Thank you thank you thank you thank you thank you thank you
Terrible custumer service i booked a flexible flight, when i want to change it because i couldnt arrive early to the Airoport i called them, to updated for another day, they couldn't fix this issue and told your ticket is nonrefundable no changbeable even i paid $200 extra, and they cancel whole flight departure and returning, are the worst online booking i have had on my life, this is kind of rubbery office stolen the people money, with their fake lawfull policy, i dont ask no one to book any flight on this site :( . Im verry mad because they stolen my money and they miss all plans :( : ( :(. And im verry worry about the victims people.
Awesome experience, very helpful and easy to understand. Thank you
Love traveling and using this website for the best deal
I was so excited to find a flight I could afford,,,$71.00. When my card was charged, it was for $181. Why, because I was charged $90 for seat selection and I never selected a seat. The $19.99 for seat insurance for a seat I don't have and didn't select. Oh and who knows how much a carry on bag will be. SUCH A RIP OFF!
Overall process is difficult to understand and manage first time through. It has been over 72 hours and still have not received my electronic ticket.
Overall a good experience. Not easy to navigate the screen layout
The online booking was easy. I got the the price for a cheaper one compared to the different flight websites.
It was great experience dealing with cheap flights now
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members