carVertical

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GB
1 review
0 helpful votes
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Avoid its a car crash
January 24, 2025

Bought a report 29.99 which I thought expensive it certainly was I paid 29.99 for NOTHING! Report seemed OK but could not download it as normal and had to keep accessing by a link.One month later tried to access and it says basically report no longer svsolable and they font have copies! I emailed they replied that it was possible to download if I looked under the HELP section BUT jnless I needed help why look there? I assumed the link was the way to view! They also said as they no longer had the report I could buy it again with a 20%discount!
Absolute rip of merchants no instructions how to save report then rip you off! Avoid these clowns and make it known to all these u tubers promoting it its a scam! AVOID AVOID AVOID

Date of experience: January 1, 2025
Evelina K. carVertical Rep
2 months ago

Thank you for your feedback - we really appreciate your thoughts. Our reports are available for 30 days, during which we provide the option to save them in PDF format. This ensures you can keep the report for future reference if needed. The validity period is indicated in the report itself and in the "My Reports" section while the report is active. We hope this clarifies things, but if you need further assistance, feel free to reach out at support@carvertical.com.

Finland
1 review
0 helpful votes
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They cheat
October 31, 2024

I purchased 3 car checks but received only 1 report while the other credits disappeared from my account... I mean come on!

Date of experience: October 31, 2024
Evelina K. carVertical Rep
5 months ago

Hi there, thank you for sharing your experience, and we're truly sorry to hear about your lost credits - this is not the experience we want for our customers, and we understand how frustrating this must be. This might happen due to various reasons, like an incorrectly entered email address or having more than one account. If you could provide details about your transaction, we’d be more than happy to identify your purchase and assist you in resolving this issue. Please feel free to reach out directly (support@carvertical.com)—we’re here to help!

Ecuador
1 review
0 helpful votes
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Scam company
July 22, 2024

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Date of experience: July 22, 2024
Evelina K. carVertical Rep
8 months ago

Hello, thank you for your review. We're truly sorry to hear about the situation you've faced. In case of any questions or concerns regarding the service do not hesitate to contact our Customer Support team at support@carvertical.com

Lithuania
1 review
0 helpful votes
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Not usefull
June 20, 2024

States that a car had only one incident (damage), but after purchasing another company's report, it turned out that there were two incidents. Does not correctly indicate a car model in the report and does not show any features of a car.

Date of experience: June 20, 2024
Romania
1 review
1 helpful vote
Follow Ciobanuc I.
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The ifos are too week.
I though that Car vertical is a useful tool to find more relevant information.
The same information I already found them and still can receive from free, reliable and trusted open sources.
The last two information regarding the ITP are innacurate, mostly the last information from this year regarding my car
Even if the car was in official Hyundai service for an official recall, the Car vertical couldn't offer me any information.
Shame!

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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Partially good
June 23, 2024

The information about odometer of the car I checked was almost missing - just two records. I had to pay to different site to get service history of the car online. Other info is OK.

Date of experience: June 22, 2024
Lithuania
1 review
4 helpful votes
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Highly affordable
March 23, 2024

The price is highly affordable compared to other companies if you buy multiple reports. It is however on the high side if you purchase a single report, but considering that you want to proof check multiple cars before buying one, having access to multiple reports is not an issue.
The report provided in my purchase was well documented and easy to read, although I did expect to have more information, but I assume buying a 20 year old car some information will not be available due to the fact that it is so old.

Date of experience: March 21, 2024
Romania
1 review
0 helpful votes
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How to buy a car
June 16, 2022

My experience buying my first car. In the beginning I want to tell you that this is nice app, easy to use and very professional. I searched 3 cars and two of then were hit. I hope it will help you too. Have a nice day!

Date of experience: June 15, 2022
Serbia
1 review
0 helpful votes
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I've tried carvertical on 3-4 occasions over span of few years but it always end up having too few information mainly in term of age of data. It only seems that vehicles have limited to any information about during first 2-5 years since they are manufactured and sold, and any data after that seems to be inexistant. I am proficient enough when buying cars but on few occasions i wanted to take a look at carvertical and from information that i've saw nothing was relevant as i tend to buy cars at age of around 10 years and last update of that car was 7 years ago.

Date of experience: June 6, 2024
Romania
1 review
0 helpful votes
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Excellent Service
November 12, 2019

Finally, a simple and efficient service that allows you to gather information about most of the SH cars out there. I am really pleased with it, as it has helped me decide on my first car purchase, after seeing its full history.

Date of experience: November 11, 2019

Overview

carVertical has a rating of 2.8 stars from 483 reviews, indicating that most customers are generally dissatisfied with their purchases. carVertical ranks 6th among Car Buying sites.

service
188
value
193
shipping
137
returns
117
quality
175
This company responds to reviews on average within 3 days