Overview
CabinetParts has a rating of 4.5 stars from 2,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 685th among Furniture sites.
Instant Feedback
I received the parts I ordered in a timely manner and in good condition. However, the box end flap was torn open and some parts exposed. Luckily, none of the parts were missing or damaged. I recommend you use stronger box or use shrink wrap around the parts before putting in the box.
The drawer came with assembly instructions but that was hardly necessary. However the drawer slides had no instructions. I'm not a Cabinet maker and a novice at this. A little help would have been appreciated
First off, I can't say enough how much I love these drawer slides. Legit quality in odd lengths for the DIY guy. Also love companies that don't seem to have a marketing presence. Marketing is an abhorrent profession and should be criminalized. Second, not sure if it's intended to be helpful or if it's simply unethical, but this entity automatically adds stuff to your order. Stuff specifically intended for a certain installation method, and I didn't catch it in time. I tried to modify the order right away, following the instructions on the confirmation email, but it didn't work. Since the ROI isn't worth it in this case, I end up throwing away packages of $#*! that I didn't need/want. I'm only out like 7$, and they may be trying to be helpful, but everyone be scamming these days, so I do wonder. Instead of auto adding stuff to my cart, forcing me to uncheck boxes when my ADD is in full effect, a better practice would be to recommend these items.
CaninwtParts Website was very informative and provided all the specs I needed to make sure I ordered the right part. I'm very tired of ordering things on Amazon and having to return them because the specs were wrong. I hope more independent distributors like Cabinet Parts can prosper in a market overly dominated by the big firms.
Website structure for finding the correct product I needed was easy to use.
The products I purchased were delivered exactly within the timeline I was told they would be.
The product count was exactly what I had ordered.
Unfortunately the undermount drawer slides I purchased were damaged during shipping. The plastic height adjustment clips busted off. I'm assuming due to poor packaging. Or careless placements into shipping box.
I had to go to a local supplier to get another set. Couldn't wait for another set to be shipped as my project had a deadline. And I couldn't use the broken drawer slides for my customer final product.
I'd rate five stars if products were shipped with better protective packing.
The item ordered is a perfect fit at a great price, but the delivery time from Florida to Oregon was almost 3 weeks(!) For comparison, I got my custom-tailored suit from China faster than that.
Cabinet parts arrived quickly and in perfect order. The pair cabinets actually close better than some of the ones with the original equipment.
Very happy.
I checked around, and CabinetParts had the best price for the Rev-a-Shelf Lazy Susan I was looking for. The ordering process was smooth and it arrived earlier than expected — it's already installed and working great!
I am a neophyte at doing DIY kitchen cabinet drawers. I missed that your system autocorrected my drawer with measurements so I received a drawer that is 2" narrower than what I thought I had ordered. I tried the help chat but was told you got what you ordered. Too bad you need to order and pay for a new drawer. I had ordered a previous drawer from you with no proble. No auto correct. How do you get around the auto correct and why is it there? R. Oram order #P*******
Slides arrived in 2 boxes. 1st locks and rear bracket. 2 days later the slides. No issues. The only thing I wish there were step by step instructions for the piticular slides I purchased.
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- Pompano Beach, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members