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BuyBackTronics

Overview

BuyBackTronics has a rating of 3.7 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackTronics most frequently mention fair price, great experience and easy process. BuyBackTronics ranks 4th among Mobile Phones sites.

service
7
value
7
shipping
7
returns
4
quality
6
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Washington
1 review
0 helpful votes
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Bait and switch
April 18, 2025

Bait and switch alert! They initially offered me $270 for my MacBook, but then lowered the price with made-up reasons after inspection. Totally wasted 2 weeks of my time. I made a YouTube video about it – just search for "buybacktronics scam."

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Excellent Service
May 1, 2024

I enjoy using Buybacktronics to sell my old devices and those of my friends in exchange for cash. They are highly professional and keep me informed throughout the entire process. Working with them is very easy and I am very satisfied with their service.

Date of experience: April 21, 2024
Virginia
4 reviews
0 helpful votes
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I sent this company a phone because they had the best offer of all of them. Once they received the phone they then said that there was scratches on the glass and it was not in good shape. Also said it was on a contract, which it was and I did not know that. But they then cut the offer to basically nothing so I asked for the phone back. That's when they said they would charge me $20 dollars to get to back. I have never had that happen. I paid the $20 got the phone back and sent o a competitor who paid me full price and did not find any damage on the phone. These guys are dishonest at best.

Date of experience: April 18, 2024
Maryland
1 review
0 helpful votes
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Fair Pricing
May 1, 2024

Gave me a quote online for my IPad, and they gave me the same price after receiving my old IPad. Had my check for the great price in less than a week. Highly recommend this company if selling electronics.

Date of experience: April 21, 2024
Massachusetts
1 review
0 helpful votes
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Scam scam scam
April 25, 2024

They lied and said the phone I sent in was MDM locked, however I brought it brand new from Verizon. Ripped the seal and everything. So I know that's not true. Charging me to send it back because I "misrepresented " it due to the imaginary lock on the phone. So they lied and want me to pay them to send me back something I didn't want in the first place.

Date of experience: April 15, 2024
Maryland
1 review
0 helpful votes
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So I was told My Xbox one had major scratching when Im a online seller and buyer myself I also got a game stop trade on offer for 75 hot card

Now I had 2 identity even rubs on top where I placed controller which no was brand new 60 no power box}!s!nn\*"=t

Date of experience: August 23, 2023
Pennsylvania
1 review
0 helpful votes
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A+ Service!
August 10, 2022

I've dealt with BuyBack on two occasions now and each time was super easy. Amazingly quick responses to emails and even quicker payment. Will be my go to company for electronic trades moving forward for sure.

Date of experience: August 10, 2022
South Carolina
1 review
1 helpful vote
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SCAMMERS
August 21, 2020

I had a nearly flawless iphone 8 with a barely visible scratch on the glass. No other signs of abuse or wear. I judged it as a "good" condition, not flawless. I expected $143. They came back with a "fair condition" price of 112. These guys are crooks. Just be smarter than me and sell your old phones through ebay or at a local store.

Date of experience: August 21, 2020
Georgia
1 review
4 helpful votes
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Great experience!
April 11, 2023

It's a bit concerning to send a phone off to a company you haven't dealt with before... especially one worth nearly $500. But my experience with Buyback we really smooth. They responded quickly to all my questions up front giving me the confidence to go through with the transaction. They gave me exactly what the website told me and paid me quickly via an electronic check. Their payments were among the highest I could find as well. Very pleased!

Date of experience: April 11, 2023
Louisiana
1 review
0 helpful votes
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Good experiences so far
October 18, 2022

Haven't had issue dealing with them. Sold an iPhone with no problems. Tried to sell a laptop but they lowered their offer after inspection. So I simply asked for it back and they sent it back at no charge. Good experiences both ways.

Date of experience: October 18, 2022
New Mexico
3 reviews
0 helpful votes
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So easy and seamless!
October 18, 2022

My son had purchased a iPhone in Europe to replace his stolen one and when he returned to the USA is did not work here. They took the new phone and gave me a great price and the whole process was almost too easy! I will definitely use again and recommend to all!

Date of experience: October 18, 2022
Texas
1 review
0 helpful votes
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Processed Quickly; No Issues
August 11, 2022

I've tried out most of these device buy back and trade-in sites. From submitted the order to payment being sent took right at a week. That's pretty good. I've had good experiences with other sites, but really impressed with the speed of this transaction.

Date of experience: August 11, 2022
Wisconsin
1 review
0 helpful votes
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Fair price for my iPad, as well as great customer service. The turnaround in getting my cash was reasonable. The amount they offered me for exceeded everyone else's offer. I would definitely use them again!

Date of experience: June 24, 2023
Nevada
1 review
0 helpful votes
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Th expedient service and value you gave me for my IPhone 12 has been a good price. I took care of my phone like a car and made sure it's in good shape with no scratches and nicks. I also have the original box including the ear phone and lightning connector and leather case.

Date of experience: August 11, 2022
Virginia
1 review
0 helpful votes
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Easy Process
April 28, 2024

The only way to sell your used mobile devices. The process couldn't have been easier and the waiting time from shipping to payment is relatively low. As a repeat customer, I recommend this service.

Date of experience: April 18, 2024
Colorado
1 review
0 helpful votes
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They did exactly what they said they would.
April 7, 2023

I was initially nervous about sending my phone off to a company I had never heard of. But they sent me a prepaid box and a several emails to follow up as the progress my phone made to their location. They processed it quickly and paid me exactly what they promised.

I would definitely recommend using them.

Date of experience: April 7, 2023
Oregon
1 review
0 helpful votes
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Quick, painless, and a very fair payout
April 6, 2023

This company was the best option I could find for selling my iPhone 12 Pro Max. Each step was concise and simple to follow. The communication from BuyBackElectronics was consistent and thorough. Payment was promptly remitted as promised. I'll definitely use them again after we upgrade to phones at the end of the year.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
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Great experience
August 10, 2022

I had a great experience with BuyBackTronics. I submitted some basic information about my used phone on their website and the instantly gave me a reasonable offer for the device. They also sent me a prepaid shipping label. Once I shipped the item to them, I received the money pretty quickly. Overall, it was an easy process.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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IPhone 11
April 7, 2023

At first I was offered a pretty low price but after checking around it was the best I could get plus they paid the ups freight. After they received it they sent me a notification. Then two days later they said they completed the evaluation and were paying me double what they offered! You can't beat that and I was very pleased. The check arrived in one week as promised.

Date of experience: April 7, 2023
Ohio
1 review
0 helpful votes
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Easy To Follow Instructions
April 9, 2023

I appreciated the easy to follow instructions; packaged up the phone with my own box and packing materials and used the label supplied to take care of shipping it back. Within a week the money was deposited into my PayPal account. Payment was as promised minus the small fee that PayPa; charged.

Date of experience: April 9, 2023