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Burromax

Overview

Burromax has a rating of 4.7 stars from 431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Burromax most frequently mention customer service, great experience and mini bike. Burromax ranks 3rd among Bicycle sites.

service
96
value
4
shipping
3
returns
3
quality
9
This company responds to reviews on average within 2 days

Instant Feedback

943 reviews
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Texas
1 review
0 helpful votes
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The bike is still in the box.
January 17, 2025

So far so good. The bike is a gift for my grandson's birthday in a couple of weeks.

The box arrived damaged so hopefully nothing inside is damaged but I'll let you know if it is.

Unable to rate at this time.

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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Loyal customer
January 17, 2025

No complaints, just one suggestion. Myself, I buy the parts not to replace something on a burromax but for building custom one off bikes. It would help tremendously if in the parts listing descriptions, you guys included specific measurements. Ex: sprocket i.d., bolt circle measurement, adjacent bolt hole distance. Or the triple trees same thing, fork slot size plate thickness. The forks themselves, diameter and if they're one diameter throughout the length or do they get thicker where the upper and or lower triple trees sit. Brake rotor bolt circle, brake caliper mounting hole distance along with the caliper brackets. You get the point

Date of experience: January 6, 2025
Oregon
1 review
0 helpful votes
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Happy Days😊
February 22, 2025

Ordering process was simple and easy. My bike was shipped in three days.

Looked up a video of how to assemble my bike on YouTube again simple and easy

Took it for my first ride had the dogs chase me around behind the Oregon ducks football stadium in Eugene, Oregon

Lots of open land with mulch paths and off-road terrain goes for miles. The dogs sleep well at night now.

Date of experience: February 12, 2025
Belize
1 review
0 helpful votes
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Outstanding customer servic
March 23, 2025

What a breath of fresh air. It was a shockingly good surprise to get a real person on the phone who's really friendly, funny and helpful. In today's world this is so rare>. I appreciate it so much and hope you keep it up.

Date of experience: February 26, 2025
New York
1 review
0 helpful votes
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I like this company
January 31, 2025
Updated review

I have two TT 750s. Grandkids love them. After a year of hard riding I had a controller go bad on one. I watched the videos amd I got the replacement parts. And when I still had some odd issues I called. I got on a FaceTime call with a technician and a quick resolution.

Date of experience: January 21, 2025

So Far So Good
June 28, 2024
Previous review

So Far So Good

Date of experience: June 18, 2024
Missouri
1 review
0 helpful votes
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Perfect Purchase Experience
December 29, 2024

Online, Burromax has a great site that is easy to navigate, and shows the current availability of each product. Ordering was easy. However, the pickup/delivery experience was second to none. We were walked through (thoroughly) each inch of the new bike, and showed how it operates, how to maintain it, and lots of info that made us know we picked the 'right' bike for our grandkids. The best part - the enthusiasm shown during the demonstration! Very charismatic - which goes a long way in making the purchase experience perfect.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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Heavy duty bolt
February 23, 2025

I did not use it for its intended application that this site sells it for. I used it for a motor and motor mount stand as the OEM crank case bolts weren't long enough to hold the engine to the stand. But they do work perfectly for my use. Used to hold a EJ25

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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My disappointed kid is the worst part of this experience. I am disappointed bc i can't reach anyone to trouble shoot or to use warrantee.

At the very least i want to recycle the parts of this lemon. I am out $350 and got no help and no response.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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TT250 battery
April 2, 2025

Got it with is a few days works great, just wish it was free shipping. Would of bought the charger as well instead of paying for the shipping. But over all 👍

Date of experience: March 23, 2025
Nebraska
1 review
0 helpful votes
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Tt250 side cover
December 28, 2024

Like how I got a call back from somebody today without even leaving the message that sound like the owner possibly maybe I don't know

Date of experience: December 25, 2024