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Turkey
1 review
0 helpful votes
Follow Taras C.
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Got my bike this month, and absolutely loving it! Bought this bike with the hopes the dual battery would help with my hilly commute and cannot be happier.
Was unsure of the color at first but cannot lie it has grown on me, other than that 4 out of 5 stars! Super happy THANKS!

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
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We originally bought the R750 Rickshaw so that we could take our parents out for bike rides, but now the kids love it more! Cannot stop riding it on trails, or just our neighborhood cul-de-sac.

Staff and support team are excellent, emails seem to be the best approach if their phone lines seem to busy.

-O. R

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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Kids love it!

We received our R750 in a timely manner, besides the slight delay during delivery, everything went as hoped for.

Thought it would take longer to assemble but it truly is 85% pre-assembled and only require basic tools to finish the rest. If you can assemble IKEA products you can assemble these easily!

Thank you again BPM Staff for your recommendation and advice on how to properly maintain my new Rickshaw!

Date of experience: June 28, 2022
Arizona
1 review
2 helpful votes
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Marques B

Same as everyone else. I don't believe this is truly a US Company. That's why you will not get a call back. I believe the real company is in the far east some where. Check your better business bureau. Until proven I believe they are a shell US Company.

+2
Date of experience: April 21, 2022
Canada
1 review
0 helpful votes
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Bpm Imports F15RS Review
December 7, 2021

Not sure what this site is, but these reviews don't really make sense. At least not in my experience.
Bike needed its typical tune-up, as expected considering its move to and from in a well-packaged box.

After so, the 1000W exceeded my needs, I will note I am familiar with bikes and electric bikes so Im aware of max load and how not to push motors past their ideal configurations. Meaning do not over work your bike, if you are not aware you could cause damage to internal wiring.

I will note I do wish the industry would hurry up and change overall BAFANG controllers to a more sustainable gauge.

Date of experience: December 7, 2021
California
1 review
3 helpful votes
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Wont respond to return for defective bike
March 10, 2022

I got my bike shipped to me. Damaged during shipping or original assembly. When i pulled it out of the box the battery and and mount for it fell off. The threads that are part if the bike frame were stripped and i will not hold the screw. I have called them and told me how to fix it. But i dont want to fix it. It was over $2000. I want a new replacement or i want a refund. They will not respond to my requests. If it was only a screw no problem but its the frame threads that are damaged

Date of experience: March 10, 2022
New York
1 review
5 helpful votes
Follow Lisa L.
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TRASH
March 17, 2022

It's true these $#*!s don't call anybody back. Unless you don't know any better and are interested in purchasing one of these bikes.My sons bike was delivered damaged. We had to pay to get it fix.My husband ordered a 2nd battery for his bike.The warranty hasn't expired and. BPM Imports isn't honoring it. Now what sucks is that im pretty sure the positive reviews come from new bike owners. I'm retired.so I have nothing but time to insist. That these crooks honor their BS warranty.

Date of experience: March 17, 2022
New York
0 reviews
0 helpful votes
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Love the bike!
June 26, 2022

Love the bike! The color a little less, but the e-bike still looks good. If you are a frequent rider and need to travel long distances, and you don't have a way to charge your e-bike battery, the F-16 duel battery is for you. Customer service is also great, recommended.

Date of experience: June 26, 2022
Michigan
1 review
1 helpful vote
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Scam
July 19, 2022

Ordered two 750w bikes from these guys and got them on time put three bikes together and after one week the bikes just turned off I have been trying to contact them for over a year and they keep dodging my calls and not responding to emails this company is not in California it's definitely a Chinese scamming company. Stay away there are plenty of bikes that you can purchase this definitely isn't one of them.

Date of experience: July 19, 2022
Israel
1 review
0 helpful votes
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100% Reliable
August 27, 2022

I bought the B-52 step-thru and I just hit the 2-month mark. I ride the bike to work every day and the B-52 makes the ride easy and smooth, especially since the road is pretty rough. If you are looking for a strong bike and wear a lot of skirts defiantly recommended.

Date of experience: August 26, 2022

Overview

BPM has a rating of 3.6 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BPM most frequently mention and customer service. BPM ranks 13th among Bicycle sites.

service
19
value
19
shipping
19
returns
13
quality
19