Bose

Horrible! If you have issues with returning products and asking for refund it will take you ages before you get your money back. CS Managers will say they will call to update your issue but they will not. All they do is apologize. Big mistake, I should have gone to an electronic store to purchase or better yet just ditch this brand. I'm sure there are better products in the market with the price we pay. We can look for better alternative.

Headphones not used much and kept in the case and in excellent condition. Took forever to connect with customer service. The warranty has expired and now they won't do a darn thing about the malfunctioning bluetooth. Even after troubleshooting, they do not work and Bose is offering to replace them for another $200! I find their business practices abhorrent and want to make sure everyone knows about this! There are way too many competitive products to choose from out there. Bose will not be getting any more of my business!

I love these earbuds for the sound, fit and battery life. However, I didn't realize how important volume control was until I actually started using them. If you are shopping for earbuds, I strongly recommend you look into ones with volume control for added convenience. Otherwise, I have no complaints since Bose is second to none in their industry with an impeccable reputation.

I have not been able to use my home theater system for fear of what mite happen.they said to unplug the unit causing fire. I called the company and my system was included in the recall. I contacted them and they sent me a box with styrofoam to protect the speaker system. The only problem is that they keep sending me the wrong packing gear. I have reached out to them three times telling the agent that they keep sending me out the wrong packing materials. I'm not happy with the service I have been given.

I used my bose pulse earbuds for 2 months before they became defective. I returned to the store where I had purchased them and spoke to the manager who was kind enough to replace them. As for the earbuds, they offer high quality stunning sound that is hard to match by other inferior brands.

"I recently contacted Bose customer service for help with a volume button issue on my Bose product, but I was extremely disappointed with the level of service that I received. The representative I spoke with provided no real troubleshooting assistance, and instead tried to sell me a new product that cost nearly $300. When I expressed my frustration with this solution, they offered me a meager 20% discount, which barely covered the tax on the new product. It was clear that they were more interested in upselling me to a new product than actually solving my issue. I was extremely disappointed with the poor customer service and lack of support from Bose, and I would not recommend their products to anyone based on this experience."

I have had my bose qc700 headphones for about 3 years now. They are overall good at noice cancellation. I have replaced the earpads about once every 6 months. They wear out quickly and fall apart.

But the sound quality is really good..

Bose used to be an amazing company, amazing customer service etc. Since they have outsourced c/s (it has to be this, otherwise it makes no sense), things have gone downhill in a huge way.
I am still waiting on my refund, 5 months after they recieved the producr, spending hrs on the phone over the past 5 months and being promised my refund was "on the way". Beyond ridiculous.
I for one, as a diehard bise fan will be trying JBL to see it it is any better.

I bought my Bose 700 uc headphones 4/23/22 and used them minimally,about two weeks ago I decided to use them and they wouldn't connect or even come on and when I called technical support they said there wasn't anything they could do and insisted I buy a new pair for $200 dollars which didn't make since to me because they were barely used. I will never never ever buy anything else from Bose and wouldn't recommend anyone else do so either that's not good business for headphones that cost almost $400 dollars so I'll still with Beats

I bought a Bose system 12 soround sound stereo 30 years ago and it is the best sound for the price, Bose made repairs and upgrades for 0 dollars, WOW thank you Bose. I bought the Bose head phones a few years ago and they have the best sound for a good price.