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BooksRun

Overview

BooksRun has a rating of 4.4 stars from 2,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.

service
290
value
294
shipping
286
returns
144
quality
265
This company responds to reviews on average within 14 days
How would you rate BooksRun?
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New York
1 review
0 helpful votes
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Folded pages heavy wear
February 1, 2025

The textbook I ordered was a loose-leaf copy. However, some of the pages cannot be used in the binder because the holes are ripped, and other pages are folded. But the other Textbook ordered was in good condition.

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2025
BooksRun S. BooksRun Rep
1 month ago

Greetings, We are sorry to hear that you could not use the item purchased, however, we are always eager to resolve the issue amicably so that our most valued customers are satisfied with their purchases. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Virginia
1 review
0 helpful votes
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Simple and Effective Books Sale!
February 7, 2025

BooksRun offers a user-friendly website for pricing the books you want to sell. The label is emailed, and a quick visit to the Post Office yields a positive monetary return for your time and efforts. I highly recommend BooksRun for your textbook-selling needs!

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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We love reccycling books!
January 31, 2025

Among the most valuable businesses in the country --- especially NOW with book banning and diminishing value on books period - is the recirculation of BOOKS in and out of people's lives. Books we keep for some period and then wish to recycle into the society of readers. BooksRun is a super company filling a treasured need

Date of experience: January 21, 2025
Virginia
1 review
0 helpful votes
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Happy customer
March 7, 2025

I had a great experience purchasing my book from this company. The book was exactly as described, in pristine condition, and was shipped quickly. I will definitely return for future purchases. Thank you.

Date of experience: February 25, 2025
Rhode Island
1 review
0 helpful votes
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My Rescue
April 3, 2025

Lost/loaned/gave away my copy and had a craving to read it again. These guys had it at my door in just a few days. Great condition (some of these older paperbacks become unglued and brittle with time). I am sated for now, but the tyranny of dependence and need will bring me back here. My new dealer.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Hassle-free textbooks
February 28, 2025

BooksRun made acquiring the textbook for my son's dual credit course pain-free. The book was better than described, competitively priced, and arrived quickly. They go above and beyond to ensure customer satisfaction, and, bonus, they facilitate the buyback process - making the entire experience hassle-free.

Date of experience: February 18, 2025
Florida
1 review
0 helpful votes
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I have had only one book out all others that the pages were falling out right and left. I was in fair condition so I'm satisfied overall but maybe on the books in fair condition should be discounted more.
Otherwise it's a genius thing you have going on and I will definitely be purchasing more books!

Sincerely

Barbara

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Fast shipping and quality copy
January 30, 2025

The book we ordered was exactly as described and in great condition. Shipping was quick and arrived well before the anticipated date. Extremely happy with BooksRun and will definitely buy from their online store again.

Date of experience: January 20, 2025
District of Columbia
2 reviews
0 helpful votes
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Find and Read
January 27, 2025

Book Run has a great diversity of quality books. I found what I was looking for right away, ordered it and received it in a very timely fashion. I look forward to being able to read more by continuing to use this service. Good job!

Date of experience: January 17, 2025
Maine
2 reviews
1 helpful vote
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Complete satisfaction
March 3, 2025

The book was as described (very good) or even better as it appears not even read previously and the shipping was so fast...not only was it shippied as promised within 24 hrs but it also arrived within 2-3 days...the best I have experienced in ordering many many used books.

Date of experience: February 21, 2025