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Boats.net

Overview

Boats.net has a rating of 4.5 stars from 1,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boats.net most frequently mention customer service, oem parts and timely manner. Boats.net ranks 2nd among Boat Parts sites.

service
141
value
98
shipping
99
returns
44
quality
85
This company responds to reviews on average within 0 days
How would you rate Boats.net?
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Minnesota
1 review
0 helpful votes
Follow Richard L.
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Mostly pleased with Boats.net
February 27, 2025

Advertised was a package of the same gaskets for a GOOD price. Web site showed a picture of the package of gaskets. When I received my order I only got 1 gasket instead of the package as advertised. If I elect to use Boats.net again I will be calling them in advance of placing an order to confirm that what is advertised is truthful and not a mistake!

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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Very pleased
February 19, 2025

I ordered an electrical part for a friend. When it arrived, I thought it was not right. I easily found a contact us icon. I called the # and to my surprise I actually got a real person to talk to and understand! This person was very helpful and knowledgeable.

Date of experience: February 18, 2025
Arkansas
1 review
0 helpful votes
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In stock items ordered & paid for are now 'out of stock'. So now, the rest of my items in my order are held hostage for an entire month waiting on manufacturers to supply stock. Leaves me & my customers high & dry. I could really use some of my other ordered items to finish other customer builds...

Boats.net attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Georgia
1 review
0 helpful votes
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Outstanding
April 4, 2025

I was gifted an older boat. I was told parts would be hard to get. I found boats. Net through google and I'm sure glad I did. The website was very easy to use and they had exactly what I was looking for. I used standard shipping and was told 3 to 5 days and was happy with that. It actually came the next day. So imagine the excitement of getting my boat on the water sooner. Definitely will have my repeated business for future service and products. Boat is a 97 keywest 1520 explore with a Suzuki dt65

Date of experience: April 3, 2025
Washington
1 review
0 helpful votes
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Incredibly fast delivery.
February 19, 2025

I have an older motor,2001 Johnson 50 hp outboard and have had some lower unit issues.Another vendor had a backorder issue on reverse gear and this vendor eventually shipped entire gear set to my mechanic but he NEVER received gear set and I have had issues resolving the missing gear set.My wife suggested another vendor and Boats.net sent entire gear set to me and I will personally hand-deliver parts this Friday.We ordered them last Friday received them just yesterday!Awesome service

Date of experience: February 19, 2025
Michigan
1 review
0 helpful votes
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Very Good.
April 2, 2025

Well i ordered a fuel pump for my Yamaha T8. Got the order in fast time, however I was sent 2. Two different orders, two different boxes, however I only needed one. I have no idea how another order was generated. Called this morning and requested a return for the one. Other than that, I was happy with the order.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Yamaha water pump repair kit for 4hp 6EO
February 8, 2025

Appreciate your prompt parts delivery. I would have expected the repair kit to include the lower water pump housing gasket. No real issue as I can reuse the old one. What is the recommended gear oil for my '89 4hp 6EO Yamaha? Thank you, Doug Forti

Date of experience: February 8, 2025
New York
1 review
0 helpful votes
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Outstanding
April 4, 2025

I needed a set of plugs for my Yamaha 115 and the chat service was spot on and it was a dione deal. The plugs were to arrive on a Saturday which would be a bummer but lo and behold, they showed up the Thursday before

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Quick delivery
March 25, 2025

Delivery was quicker than expected using "standard" delivery. Parts are original Yamaha and in proper packaging. Site navigation was user friendly and was able to find schematics of engine to assist in ordering correct parts.
Thank you

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Right Part, In Stock
February 9, 2025

The throttle position sensor for my older Mercury outboard was "back order" locally. Boats.net had it in stock and shipped it out promptly. Very pleased.

Date of experience: February 9, 2025