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BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 19 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
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Texas
1 review
0 helpful votes
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Book is Coming and Going Now Not Coming
January 24, 2025

The order was confirmed. Order not at shipping facility Jan 24th. January 27th notified book could not be found and was cancelled by BiggerBooks. Why sell something you don't have? This was for my daughter at college, we can't waste time in getting books if she has upcoming classes.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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I spent 25 minutes chatting with a sales representative to find out if their online stock was accurate. After being assured that it was and that the item I purchased would ship within 1-2 business days nothing happened and then 2 weeks later I received an e-mail stating that they couldn't locate the book and that my order was being cancelled.

Date of experience: January 9, 2025
Washington
1 review
0 helpful votes
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My expectations were met.
February 2, 2025

No complaints. Arrived on time. Books in good condition. Saved money by not buying these books that I will literally never look at again once Im done with this class.

Date of experience: January 23, 2025
Kansas
1 review
0 helpful votes
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Just buy it from amazon
December 31, 2024

I don't mind highlighting or underlining but when you can't read more than the first sentence on the bottom paragraph because corners are torn out that's when I give up and just head over to Amazon like I should have done in the first place.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Gone with the Wind
January 26, 2025

Purchased a book that supposedly was in stock & my order was cancelled days later. Such an inconvenience!

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
California
1 review
1 helpful vote
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Complete Waste
December 20, 2024

It amazes me this company is still in existence. I highly recommend searching elsewhere for books. I would have liked to leave a positive review, but unfortunately my experience with ordering from BiggerBooks was a complete waste of my time.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2024
Oklahoma
1 review
0 helpful votes
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The process to read the book is a hassle
February 9, 2025

Jumping through all the hoops to be able to read the book every time I need to is a hassle. Completely not worth it.

Date of experience: January 30, 2025
Indiana
1 review
0 helpful votes
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Super easy
February 10, 2025

Very easy to buy and access the book, overall good experience!

Date of experience: January 31, 2025
South Dakota
1 review
0 helpful votes
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Didn't receive anything that we ordered
February 10, 2025

Didn't receive any item ordered. Items were cancelled due to that.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
South Carolina
1 review
0 helpful votes
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Ordered a book almost a month ago. Still haven't got an update of if it shipped. Emailed them a couple times asking. Never got an email back. This site is either a scam or incompetent.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2024