Beachbody on Demand

Their products are great, but sign up for a "free trial" and good luck getting them to cancel the recurring charge! Their reps can't even locate your account never mind take care of the problem. Each one you talk to gives different information, then someone finally assures you they have cancelled your account and you won't be charged, then guess what? Another charge hits! Stay away - it's not worth the aggravation!

So, this company actually has good products. They are well made and will help you keep the extra pounds off. However, they have one of the more dishonest business models there are. They auto bill and they get you to buy a product and if you dont send it back charge you heaps of money. They also essentially run a "pyramid" scheme by getting people to push their product and they end up bilking the "coaches" as well as the end client. It's sad because it didn't have to be this way :/

It's been 3 months that I have been trying to cancel my subscription and they have billed me every single time now. Every time I call their support line I am assured it's being cancelled and I will not be charged yet at the beginning of the month a new charge and package shows up. I am so angry and feel so scammed at the lack of help and apology on their end. They simply do not care about their clients and are only interested in your money.

Love the products. Love the company. My only complaint is that they are super expensive and therefore making it hard to lose weight with this company, because unless you have a super great job, you can not afford it. Other than that, love the company. The Shakeology tastes soooo amazing! Their Energize tastes amazing as well. Will continue to use when I'm not broke!

Ordered Shakeology which is a great product and in the process they ask if you want a "coach" I mistakenly assumed that would be a person I could reach out to when I wanted. Unfortunately, they released my name, address and information to someone I don't know in North Carolina who has started sending me unsolicited mail which she asks me to follow her blog and join her on FB, etc. I have tried to get them to stop her by calling but just ended up getting more mail. CREEPY!

They are a scam
They started to charge me monthly with out my knowledge after I paid for a year upfront and when I contacted them to correct the situation they refused to refund me they money they stole from me trying to say I signed up for more then I did so they forced I. Into a secondary membership that I had no knowledge of then charged me for it with out my knowledge and refused to help there customers service was completely rude and unhelpful

I think Beachbody is a great company. I have purchased both from US site and now their CDN site. I find their website difficult to navigate, so I do have a hard time finding what I am looking for at times. I am also sad that we can not get all products in Canada (where as when we ordered from the US site we could). Yes, you have to watch to see if you are signing yourself up for a subscription, most challenge packs are going to auto enroll you with a couple of their products or if you want the best price on their supplement products the best price will be via subscription. I do not fault them on this and I personally feel they make it pretty clear. They also make it very easy to cancel or give you an option to delay shipments for a couple of months, any dealings with customer service have been awesome. My favorite thing they have come out with is Beachbody on Demand. They literally have every program for you to stream at a very reasonable price.

My rating is a four star due to website design and not being able to get some of the products in Canada.