My experience with Barcode Factory has been great! Nancy is always there to help me find the exact items I need. She is responsive and takes the time to understand what I am trying to accomplish. They sell quality products and stand behind them if you have an issue.
I am so thankful to have found Bar Code Factory.com! I needed a scanning solution for my businesses inventory and their services have made my life so much easier! They offer custom product design to fit each unique business need.
I needed some help finding the right printer for my business and they helped me find everything i needed to get started printing labels. It was a relief knowing i could actually talk to a human and not some robot.
I ordered on 7/13. On 7/19 they email to say they cannot verify my address with the credit card and that my order was being cancelled. Most vendors would call... not five days later but at least the next business day.
Per my credit card issuer, the address is correct. After 24 hours of BS I told them to stick it and took my business elsewhere.
The next company, POSGuys, shipped same day, verified my payment information on the spot and matched prices.
I can understand verifying to prevent fraud. But to not address it for five days? That is not acceptable.
I ordered a zebra printer and the company called to. Make sure I had the right printer. They said they liked to check first to make sure the printer met our needs. Durring the call I realized I ordered the wrong printer. Needed thermal transfer and I ordered a direct transfer. They are very helpful and nice to work with
After placing my order they came back and told me that they would not ship against my credit card. They wanted wire transfer instead. This sounded strange and risky so I canceled my order and went to Posguys instead.
I was using a really cheap thermal label and my barcodes started coming out really bad. BarcodeFactory sold me their standard ribbon for nearly the same price, and it works much better.
We've been working with Nancy D at Barcode Factory for several years for upgrading and purchasing Seagull Scientific's BarTender software. She's been very helpful and responsive. A joy to deal with.
I have purchased several zebra printers from barcode factory. The sales reps have helped me configure the settings and find labels. They know there stuff on the printers.
I got to work with Nancy D. Who was quick to respond and was able to provide some sales support/prompt shipping info for some critical printers for our production group!
Overview
Barcode Factory has a rating of 4.7 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Barcode Factory ranks 49th among Printing sites.
Our services include tech support, custom label and stock label manufacturing. We service and repair printers onsite anywhere in North America. Our clients range from fortune 100 companies to small business. Our technical staff is certified to support all the products we sell. Labels: We are nationally recognized as a leader in thermal label manufacturing with a range of capabilities that result in the lowest cost in stock and custom thermal labels. Our BarcodeFactory brand of labels are outstanding in value and exceed all OEM printer requirements. Our USA made BarcodeFactory ribbons increase the life of the print head because of their high resin content and clean film technology.
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- Erie, Pa, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review - Barcodefactory Team