Overview
Ashford has a rating of 4.6 stars from 4,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.
Instant Feedback
Thanks! Very happy with this vendor! Highly recommend! Very happy with this vendor! Highly recommend! I looked them up before purchasing. Better business bureau and trust pilot both give overall excellent scores. No hesitation to order again.
Love the options to narrow down the search for sunglasses. Only 3 pair of glasses aren't right for me. I'm starting the return process now. So I can't speak to how that will go.
I will definitely be ordering again in the future. Authentic sunglasses for a fraction of the original cost. What's not to love!
Hopefully is a new item. I received the watched and had to sign. The inconvenience is that if I wasn't there, would I be able to receive the product. The watch was seal and all, it looked kind of new.
I was looking for a chronograph and like the style of the Timex TW2R*******. It was affordable and arrived quickly. I will definitely keep an eye on their inventory and purchase a few more in the future.
Nice shopping experience!Got the Nike sunglasses for my great nephews & they love them! Postal service was slow & messed up but, we all know how that is.
Shopping was easy, pricing is great and shipped quickly. Product arrived as described. Authorized dealer is reassuring. Looking forward to buying more watches from Ashford!
Ashford provided a seamless shopping experience with clear product descriptions and competitive pricing. The sunglasses arrived in perfect condition, well-packaged, and as described. I would definitely shop here again.
Introducing a price match option would significantly enhance the shopping experience by ensuring that your customers can enjoy the best possible deals available across various websites. This feature would not only foster trust and loyalty but also guarantee that your prices remain competitive in today's dynamic marketplace.
I have bought some great watches here and on several occasions gripped them for a profit. Never had a bad experience. That may not have what you want- but if they do, it will be cheaper. Great quality and rapid secure shipping.
I ordered 6 necklaces, but only received 4. I contacted customer service 3 days ago. However, I haven't got any further follow up email after the first email which confirmed my claim. Hope can solve my issue soon.
Very easy for shopping and good price for a gift to young girls.
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- New York, NY
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Business Highlights
- Luxury Discounted Watches
- Luxury Discounted Jewelry
- Luxury Discounted Sunglasses
Business History
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for your feedback and suggestion! We appreciate your thoughts on introducing a price match option. We do offer a price match for a certain period after a purchase is made, provided it meets specific criteria.
For more details and to see if your order is eligible for a price match, please feel free to email us at customerservice@ashford.com. We’d be happy to assist you.
Thank you again for your input!
Best regards,